e-Learning Creative & Experience Assistant Manager
Ho Chi Minh City - Vietnam
Job Summary
This role offers the opportunity to shape and own the endtoend learner experience as Digital Learning scales across the organization. By leading UI/UX creative direction and multimedia quality the role directly contributes to our mission of delivering engaging learnercentric and businessdriven digital learning at scale. The position plays a critical role in driving platform adoption learning effectiveness and brand consistency across all learning touchpoints. In return the role provides meaningful impact creative ownership and the chance to influence how thousands of learners experience and engage with learning every day.
Position Responsibilities:
Lead UI/UX design and learner experience strategy for the eLearning platform to ensure intuitive engaging and learnercentric journeys.
Own creative direction and quality assurance for multimedia learning assets including video animation motion graphics audio and visual design.
Establish and maintain visual UI/UX and learning experience standards to ensure consistency across all digital learning products and touchpoints.
Collaborate closely with platform studio trainers and stakeholders to translate learning requirements into effective creative and experiencedriven solutions.
Continuously improve creative workflows tools and processes to enhance efficiency quality and learning impact.
Required Qualifications:
57 years of experience in UX/UI design learning experience design multimedia production or creative services.
Proven handson experience with digital design tools and multimedia production (e.g. UI/UX tools video animation motion graphics workflows).
Bachelors degree in Design Multimedia Digital Media UX/UI Communication or a related field.
Strong understanding of learnercentric design principles in digital or corporate learning environments.
Preferred Qualifications:
Experience working with LMS/LXP or eLearning platforms.
Exposure to studiobased workflows including filming recording and postproduction.
Experience supporting largescale or enterprise digital learning initiatives.
Ability to work effectively in crossfunctional fastpaced environments.
Strong creative problemsolving skills with high attention to detail and quality.
When you join our team:
Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team well support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Working Arrangement
Required Experience:
Manager
About Company
Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.