Technical Customer Service Portugal
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Monthly Salary:
Posted on:
30+ days ago
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1 Vacancy
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Job Summary
Technical Customer Service Danish Speaker
Location: Lisbon Portugal
Start Date: 28 May 2026
Work Model: On-site
About the Role
Join an international technical support project within a leading digital search engine environment in Lisbon.
In this role you will provide technical customer support to Danish-speaking users helping them resolve product and service-related issues while ensuring a smooth and efficient user experience. You will be part of a dynamic fast-paced and international team focused on quality and customer satisfaction.
Responsibilities
- Provide technical customer support via phone email and chat
- Assist users with product service and account-related inquiries
- Troubleshoot issues and guide users through solutions
- Ensure accurate documentation of all interactions
- Deliver a high level of customer satisfaction
- Work closely with internal teams to improve processes and user experience
Requirements
- Danish: C1C2 (fluent/native)
- English: B2 minimum
- Strong communication and interpersonal skills
- Passion for helping customers and problem-solving
- Comfortable working in a dynamic fast-paced environment
- Open to feedback and continuous learning
- Availability to work on-site in Lisbon
Working Schedule
- Monday to Friday
- 08:00 17:00
- Weekends off (Saturday & Sunday)
Salary & Benefits
- Base salary: 1500 (paid over 14 months)
- Attendance bonus: 120 (paid over 11 months)
- Meal allowance: 7.63 per working day
- Health insurance from day 1 (employee contribution required)
- Free health insurance after 6 months of contract
- International and multicultural working environment
Relocation Package (from outside Portugal)
- Shared accommodation provided (up to 12 months) (details shared during interview)
- Full relocation support upon arrival
Interested
If you are a Danish speaker looking to start your career in a technical customer support environment in Lisbon this is a great opportunity to join an international project and grow professionally.
Apply now and we will get in touch with you shortly
