Operations Coordinator

ABOUT YOU:

You are an organised and detailfocused professional who thrives in a fastpaced global working environment. You enjoy coordinating multiple priorities communicating with a wide range of stakeholders and ensuring tasks are delivered accurately and on time. You demonstrate good judgment professionalism and diplomacy in your work and you take pride in supporting high standards of safety quality and customer service.

Required skills and experience:

• You will have a good standard of secondary education appropriate to the responsibilities listed.

• Preferred experience within an Oil & Gas Services but not necessary.

• Highly proficient in computer programs such as MS Office and Excel.

• Excellent communication and interpersonal skills.

• Strong organisational and time management skills.

• Good problem identification and solving skills.

ABOUT THE OPPORTUNITY

This role provides global support to Interteks local operational teams and customers enabling the effective daytoday delivery of our global operational requirements. As an Operations Coordinator you will work in a varied and highpace environment preparing monitoring and executing global customer orders and requirements.

You will act as the main point of contact between customers local offices suppliers and Technical Specialists ensuring all specific instructions and requirements are clearly understood and carrying out your responsibilities you will demonstrate a strong commitment to Interteks Safety Quality and Environmental Management Systems Code of Ethics Vision and Strategy and the TQA Customer Promise using sound judgment and a collaborative approach at all times.

• Monitor customer contracts to control and manage business operations to meet customer expectations and achieve company goals.

• Prepare assignment instructions with customer requirements in consultation with Operations Manager and Supervisor and Technical Manager.

• Ensure all necessary instructions and documentation is sent to customers and Technical Specialists (TS) to provide compliance with the specific requirements.

• Identify any operational problems at the earliest opportunity to ensure that they are resolved in a timely manner.

• Build and maintain strong customer relationships through regular communications with the client personnel and Technical Specialist.

• Operate review and monitor the Evolution operating system i.e. generating supplier POs assignments and visits. Review and action active/in-active assignments and visit approvals.

• Operate review and monitor the GRM system to ensure the correct processes are completed to comply with our standard operating procedures including pre-assignments generated review pre-assignments to ensure they are marked as won or lost for our KPIs sourcing the correctly qualified TS and closure of in-active assignments.

• Support colleagues by ensuring all aspects of operations activities are performed during holiday and sickness cover as required.

WHAT WE OFFER

Join Intertek and become part of our global network of inspiring and entrepreneurial colleagues. We are a global family that values diversity and we thrive working together with precision pace and passion. We are working to make the world Ever Better ensuring the quality safety and sustainability of products and services used by millions of people around the world.

• Competitive salary/benefits
• Development and career opportunities around the Globe
• Working in a highly motivated team and dynamic working environment

We are an Equal Opportunity Employer who do not discriminate against applicants. All qualified applicants will receive consideration for employment without regard to race colour religion sex or national origin.

Intertek operates a preferred supplier arrangement and we do not accept unsolicited approaches from agencies.