Marketing Operations Executive
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Job Summary
Location: London
Weekly office requirement: Hybrid 2 days/weeks
Employment type: Permanent
Seniority level: Entry level
Language: All stages of the recruitment process will be conducted in English
At GWI were always looking for extraordinary people who thrive on making an extraordinary impact. Right now were looking for a Marketing Operations Executive to play a key role in our Marketing Team in London. If thats you and making a difference gets you out of bed in the morning keep reading. It could be the start of something well extraordinary.
As our Marketing Operations Executive youll:
Be the operational heartbeat of our marketing and go-to-market engine. This is a hands-on process-driven role with a front-row seat to how an entire marketing and revenue function actually works. Youll live in the detail of campaign operations keep our systems and data in good shape and help our growing set of AI agents run smoothly. This is a starting-out role so no marketing operations experience is required. Were looking for a systems thinker whos curious enough to learn the rest.
Youll report to the Director of Marketing Operations and work across Marketing Revenue and RevOps. Youll start by running the processes that keep us moving and grow into building the automations that make us faster. Its process-driven work but its far from routine. Youll touch the whole funnel get hands-on with a dozen tools and see exactly how campaigns turn into pipeline.
Sounds great what will I be doing
- Run campaign operations. Own the operational backbone of our campaigns: building campaign structures in HubSpot and Salesforce setting up audiences and lists managing tracking and UTMs and running the QA and launch checklists to ensure everything fires correctly.
- Make our processes run like clockwork. This role is process-driven by design. Youll learn how a full go-to-market function operates keep its day-to-day workflows moving and tighten them wherever you spot friction.
- Keep our AI agents running. Monitor the agents and automations that power the team run the routine agentic workflows spot when something breaks and flag where they could work better. This agent ops layer is a fast-growing part of how we operate.
- Keep our data trustworthy. Dedupe records standardize fields maintain segments and enrichment in Clay and follow the playbooks that keep HubSpot and Salesforce in sync. Clean data is the foundation everything else sits on.
- Help surface the numbers. Build and maintain dashboards in HubSpot and our other tools so the team can see how campaigns and the funnel are performing.
- Be a safe pair of hands. Support the wider ops team and step in on triage routine checks and BAU tasks when cover is needed so nothing stalls.
- Learn to build. Grow into a GTM operations specialist by automating manual work alongside the team starting small with tools like Zapier and Claude and taking on more as your skills grow.
- Document as you go. Keep SOPs and process notes current in Notion so the team can self-serve and nothing lives only in one persons head.
What do I need to bring with me
- No marketing operations experience required a systems mind matters more. You see the steps in a process notice whats clunky and like making things work smoothly from end to end.
- Organized and detail-oriented because in ops the small things compound.
- Comfortable with data in a spreadsheet and unfazed by learning a new tool.
- Some early marketing experience or a real interest in it backgrounds like SDR BDR sales customer success events or a marketing coordinator seat are all welcome.
- AI-native already using tools like Claude ChatGPT or Gemini and excited to build with them rather than just chat.
- Aligned with how we work: you think big you ask why and you show respect to everyone at every level all the time.
What We Offer
At GWI youll find meaningful work visible impact and a culture that empowers you to do your best. Our package includes:
- Time to recharge 25 days annual leave plus office closures over the holidays.
- Health & wellbeing Health cash plan enhanced family benefits carer days and mental health support.
- Financial benefits Competitive salary 4% pension matching and recognition programs that celebrate success.
- Flexibility & balance Flexitime early Friday finishes hybrid and remote options plus a work from home budget.
- Career growth Accredited learning leadership development and global career mobility.
- Community & impact DE&I initiatives volunteering opportunities donation matching and payroll giving.
Put all that together and GWI is the friendliest most fulfilling place any of us has ever worked.
Diversity Equity & Inclusion
Diversity is fundamental to who we areas a data company and as a workplace. Our data reflects global realities and so must our teams. We strive to build a workforce as diverse and inclusive as the insights we deliver.
As a Disability Confident employer we welcome applications from disabled candidates and are committed to making adjustments throughout the hiring processwhether thats extra time materials in advance or a different format breaks an adjusted interview format assistive tools or flexible scheduling. Were happy to discuss whatever would work best for you.
We actively encourage applications from underrepresented and marginalised communities.
At GWI youll find a place to contribute meaningfully grow professionally and belong fully.
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About Company
GlobalWebIndex is the consumer data your marketing needs. Our insights and analytics help you understand what your consumers want and how to target them. GlobalWebIndex features digital insight data from countries all around the world, helping you generate ideas and measure impact.
