Informal Conflict Management Practitioner
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Yearly Salary:
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Priority may be given to the following designated employment equity groups: women Indigenous Peoples* (First Nations Inuit and Métis) persons with disabilities and racialized persons*.
* The Employment Equity Act which is under review uses the terminology Aboriginal peoples and visible minorities.
Candidates are asked to self-declare when applying to this hiring process.
City:Ottawa
OrganizationalUnit:Executive Offices
Classification:PE-5
Tenure:Term
Duration: 1 year
Language Requirements:BilingualImperativeCBC/CBC
Work arrangements:
- Due to the nature of the work and operational requirements this position may be eligible for a limited hybrid work arrangement (combination of working onsite and telework).
At the NRC we recognize that Indigenous candidates may have important connections to their communities and you may be eligible for an exception to this work arrangement. Alternative work arrangements may also be considered to accommodate candidates as required. To learn more about these options please contact the NRC Hiring team using the contact information below.
Discover the possible
Anything is possible at the NRC named in 2025 one of Canadas Top Employers for Young People Top Employer in the National Capital Region and Forbes Canadas Best Employers!
As Canadas largest research and innovation organization our world-renowned research pushes the boundaries of science and engineering to make the impossible possible. Every day we explore new ideas through innovative research and help companies discover possibilities that impact Canadas future and the world.
At the NRC youll also discover new possibilities. Our supportive workplace fosters a culture of creativity welcoming fresh perspectives and innovation at all levels. We value teamwork. Youll collaborate across multiple fields and with the brightest minds to find creative solutions. Most importantly youll discover whats possible within you as you grow make valuable contributions and progress in your professional journey. From ground-breaking discoveries to a life-changing career discover your possible at the NRC.
The role
Help bring research to life and drive your career forward with the National Research Council of Canada (NRC) Canadas largest research and technology organization.
We are looking for an Informal Conflict Management Practitioner to support our Secretary General Office. Reporting to the Ombud you will be responsible for providing guidance services and specialized expertise in the field of conflict resolution / informal conflict management to employees and managers of the NRC in order to establish maintain and restore a positive and productive work environment within the organization and increase individual and organizational conflict competency.
NRC managers and employees may seek conflict resolution services and assistance in a variety of workplace conflict situations including:
- Interpersonal conflicts or specific disputes arising between employees (including managers) of the organization or between employees of the organization and external stakeholders partners or clients.
- The management of disputes or conflict situations that have arisen on a larger scale involving a group or groups of employees and/or managers.
- The prevention of apparent or perceived conflict situations that could develop as a result of planned or unforeseen major changes events or other pressures.
- The management of apparent or perceived systemic causes of conflict within teams or larger elements of the organization.
Screening criteria
Applicants must demonstrate within the content of their application that they meet the following screening criteria in order to be given further consideration as candidates:
Education
A university degree (post-graduate training in field(s) relevant to the position may be considered an asset) which may include science engineering social sciences (business psychology law economics ethics) human resources management labour relations or organizational development.
Designation as Third Party Neutral master degree in conflict management or equivalent (may be obtained through training - documented proof required) Certification in coaching or accreditation in NOVA GLOBAL or EQ-I may be considered an asset.
For information oncertificates and diplomas issued abroad please see Degree equivalency
Experience
- Significant experience in providing informal conflict management services in a workplace setting including all of the following: conflict coaching mediation/facilitated discussions and group interventions.
- Experience consulting and providing advice and recommendations on complex issues raised by senior management unions or employees.
- Experience in developing and delivering presentations and training materials related to conflict management.
- Experience in conducting workplace assessments and/or facilitating workplace interventions with groups in conflicts.
Condition of employment
Secret clearance
A thorough security clearance process will be applied.
For a Secret Clearance verification of background information over a period of 10 years is required. Individuals must have lived in Canada for a sufficient period of time to enable the security screening process.
Language requirements
BilingualImperativeCBC/CBC
Information on language requirements and self-assessment tests
Assessment criteria
Candidates will be assessed on the basis of the following criteria:
Technical competencies
- Knowledge of conflict management and interest-based dispute resolution theories principles methods techniques and practices.
- Knowledge of the NRC and its mandate programs and awareness of the characteristics and special requirements of an innovation program and scientific research environment.
- Knowledge of communications principles methods and techniques including adult learning and group facilitation principles methods techniques and practices.
- Knowledge of various services that relate to conflict management such as harassment prevention and resolution workplace wellness labor relations and values and ethics.
- Ability to mediate and facilitate the resolution of workplace issues.
- Ability to deliver presentations and training sessions.
- Ability to diffuse an emotionally charged situation.
- Ability to work under pressure with multiple priorities.
- Ability to compose and edit sensitive written information.
Behavioural competencies
- Management services - Communication (Level 3)
- Management services - Conceptual and analytical ability (Level 3)
- Management services - Initiative (Level 2)
- Management services - Networking (Level 3)
- Management services - Organizational and environmental awareness (Level 3)
- Management services - Self-knowing and self-development (Level 2)
- Management services - Teamwork (Level 2)
Competency Profile(s)
For this position the NRC will evaluate candidates using the following competency profile: Management Services
View all competency profiles
Compensation
From $113155to $126359per annum.
In addition the incumbent will receive the Bilingualism Bonus of$800per year.
NRC employees enjoy a wide-range of competitive benefits including a robust pension plan comprehensive health and dental coverage disability and life insurance office closure at the end of December and additional supports to enhance your well-being throughout your career and beyond.
Notes
- In 2025 the NRC was chosen as one of Canadas Top Employers for Young People a National Capital Region Top Employerand Forbes Canadas Best Employer.
- Relocation assistance will be determined in accordance with the NRCs directives.
- A pre-qualified listmay be established for similar positions for a one year period.
- Preference will be given to Canadian Citizens and Permanent Residents of Canada. Please include citizenship information in your application.
- The incumbent must adhere to safe workplace practices at all times.
- We thank all those who apply however only those selected for further consideration will be contacted.
Please direct your questions with therequisition number (25329) to:
Telephone:
Closing Date:13 May 2026 - 23:59 Eastern Time
For more information on career tools and other resources check outCareer tools and resources
*If you are currently a term or continuing employee at NRC please apply through the SuccessFactors Careers module from your NRC computer.
About Company
The Canada Energy Regulator (CER) works to keep energy moving safely across the country. We review energy development projects and share energy information, all while enforcing some of the strictest safety and environmental standards in the world.
