Front Office Executive
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Job Location:
Monthly Salary:
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
Front Office Executive
What this job involves:
Serving on the front lines of customer service
In this role youll be in charge of one of the busiest places in the office-the front
desk. Constantly on the go youll give our visitors a warm welcome and guide them
and our employees along the other words you will set the benchmark in
giving our company a good first impression.
desk. Constantly on the go youll give our visitors a warm welcome and guide them
and our employees along the other words you will set the benchmark in
giving our company a good first impression.
Throughout the day you will also handle all incoming and outgoing calls including
distribution. Therefore it is essential to remain professional and polite in the way you
present yourself from appearance to behaviour.
distribution. Therefore it is essential to remain professional and polite in the way you
present yourself from appearance to behaviour.
You will spend each day looking at how you can maintain and improve the front
office. Part of your checklist is to get your hands on the latest magazines and
newspapers to be displayed in the reception.
Being at the heart of the business
Maintaining and updating records and database are also part of your basic daily
routine. These include telephone registers call tracking and client contacts. Much of
your time will also be spent on general admin activities and other help desk tasks.
Working at JLL you should constantly keep in mind that you are working in compliance with our regulations.
Other responsibilities you will take care of include contributing to the monthly management report for the client and participating in emergency evacuation
procedures. On top of these youll be expected to develop policies and procedures needed for all functions in the reception. As needed youll also take part in
managing conference rooms events flower arrangement coordination and others.
procedures. On top of these youll be expected to develop policies and procedures needed for all functions in the reception. As needed youll also take part in
managing conference rooms events flower arrangement coordination and others.
Sound like you To apply you need to be:
A highly skilled professional
You should be a graduate in any discipline and have one to five years experience in front desk management or reception. Proven experience with continuous
improvement initiatives and client reporting is also vital for this role. If youre familiar with occupational safety requirements matched with strong computer literacy and the
ability to manage activities using different systems then you might be the best fit for this job.
A client service champ
A strong customer service focus is a pre-requisite of this job. Do you have unmatched people skills that can help you ease your interactions with a wide range
of client staff-regardless of their level-and their demands An outstanding multitasking talent also provides a perfect complement to your skill set.
