Master Scheduler

Job Summary/Overview

The Master Scheduler plays a pivotal role in ensuring smooth and timely production processes. This position aligns sales forecasts production capacity material availability and inventory targets to achieve key performance goals including on-time delivery inventory turnover and forecast accuracy. As a central contributor to the Sales & Operations Planning (S&OP) process the Master Scheduler collaborates closely with Operations Materials Purchasing and Customer Service to balance demand and supply manage constraints and support overall business objectives.

Essential Duties and Responsibilities

• Develop and maintain the master production schedule based on customer orders sales forecasts production capacity and material availability.
• Lead and assist the planning team providing guidance and support.
• Foster a collaborative environment to ensure effective communication and teamwork.
• Maintain optimal inventory levels by collaborating with inventory control teams to minimize excess or obsolete stock while ensuring product availability for customer orders.
• Coordinate with production procurement and logistics teams to ensure timely availability of materials and resources.
• Create and maintain a dynamic lead time model based on capacity planning and supply chain fluctuations.
• Monitor production progress and adjust schedules as needed to address any delays or issues.
• Analyze production data and identify opportunities for process improvements and efficiency gains.
• Communicate schedule changes and updates to relevant stakeholders.
• Ensure compliance with company policies industry standards and regulatory requirements.
• Prepare and present regular reports on production status schedule adherence and performance metrics.
• Collaborate with the sales and customer service teams to manage customer expectations and delivery timelines.
• Prepare and present regular reports on production schedules performance metrics and planning activities.
• Conduct root cause analysis for any scheduling discrepancies and develop action plans to prevent recurrence.
• Actively participate in the monthly S&OP process providing schedule visibility capacity insights and risk assessments.

Knowledge Skills Competencies and Abilities

• Proven experience as a Master Scheduler or in a similar role within a manufacturing environment.
• Strong understanding of production planning scheduling and inventory management principles.
• Proficiency in scheduling software and ERP systems.
• Excellent analytical problem-solving and organizational skills.
• Strong communication and interpersonal skills.
• Ability to work effectively in a fast-paced and dynamic environment.

Required Qualifications

• Bachelors degree in Supply Chain Management Business Administration or a related field; or equivalent combination of education and experience may be considered.
• 5 years of experience in production planning scheduling or a related field.
• CPIM or CSCP preferred.