Performance Excellence Coordinator

Care with Heart. Work with purpose.

Join Volunteers of America National Services as the Performance Excellence Coordinator. This is more than a job! Its a paid opportunity to serve others live our mission and make a meaningful impact in a healthcare setting. As a compassionate organization were dedicated to serving others and fostering an environment where both our residents and team members thrive. If youre ready to grow your career while making a difference wed love to connect with you.

Volunteers of America National Services is a subsidiary of the Volunteers of America parent organization and proudly Great Place to Work Certified for 8 consecutive years.

Location: Remote

Pay Range: $75k - $85k annually based on previous work experience.

Schedule: Monday - Friday 8am - 5pm CST *This is a fully remote position.

Why Youll Love It Here:

• Supportive caring leadership that truly values your voice
• A positive team-oriented environment where you can rely on one another
• A beautiful welcoming campus youll enjoy coming to each day
• Opportunities for career growth and ongoing development
• Purpose-driven work that makes a meaningful difference every day

What We Offer

• Medical Dental & Vision Insurance
• 403(b) with discretionary contribution
• Paid Time Off Personal Days
• Life Insurance & Short-Term Disability
• Employee Assistance Program
• Wellness incentives (earn up to $350)
• Get paid early (access up to 50% of earnings)
• Referral bonuses & scholarship opportunities

What You Bring (Requirements)

• Associates degree in Healthcare Administration Business Administration Public Health or related field; Or a minimum of four (4) years of relevant professional experience may be considered.
• Minimum of three (3) years experience in healthcare operations quality/compliance support project coordination or administrative/technical support roles.
• Experience working in healthcare environment preferred.
• Experience supporting cross-functional teams and managing multiple priorities simultaneously.
• Experience developing structured documents workflows and systems (e.g. policies procedures
  trackers job aids etc.).
• Must have a valid drivers license proof of insurance and have means of transportation.

What Youll Be Responsible For

• Implementation Readiness Support
• Document Development and Management
• Workflow and System Support
• Coordination of Review and Approval Processes
• Communication and Resource Preparation
• Project Organization and Follow-Through
• Alignment with Supporting Processes
• Collaboration and Support
• Perform other duties as required or requested.

About Volunteers of America National Services

Volunteers of America National Services (VOANS) is a mission-driven organization dedicated to delivering high-quality healthcare housing and supportive services to those in need across the country. We serve seniors veterans individuals with disabilities and families through innovative programs that promote dignity independence and well-being. With a strong commitment to compassion integrity and service VOANS operates across multiple healthcare and housing settings nationwide. Our teams are united by a shared purpose to strengthen communities and make a meaningful difference in the lives of those we serve every day.

At VOANS we celebrate sharing encouraging and embracing diversity. Equal employment opportunities are available to all without regard to race color religion sex pregnancy national origin age physical and mental disability marital status parental status sexual orientation gender identity gender expression genetic information military and veteran status and any other characteristic protected by applicable law. We believe that blending individual strengths and unique personal differences nurtures and supports our organizations shared commitment to our mission and creates an inclusive and diverse environment where everyone feels valued and has the opportunity to do their personal best.

Required Experience:

IC