F&B Ops Manager

Hospitality Starts Here Build Your Future with Cairn Group

Are you ready to grow your career in hospitality At Cairn Group we believe work should be rewarding exciting and full of opportunities to learn and develop. Whether youre creating unforgettable guest experiences or supporting your team youll be part of a friendly supportive environment where your contributions are valued. With the opportunity to learn develop and be recognised Cairn Group is a place where you can build a career youre proud of.

About the Role:

Treehouse Hotels was founded on the ideas that inspire children to build a treehouse Adventure independence cozy spaces and repurposing crafty things are what make a place warm and special. Its an escape from reality a place youve maybe never been but have always belonged.

At Treehouse Hotel London we are looking for an F&B Operations Manager who brings that same spark of curiosity someone with a flair and ability to generate opportunities and to drive commercial performance. You will lead and mentor a talented Food & Beverage team across both Madera and The Nest elevating dining experiences celebrations private events and everything in between.

As the Food & Beverage Operations Manager you will lead and inspire the F&B team to deliver exceptional guest experiences across all outlets within the hotel. Youll oversee daily operations ensuring that each departmentfrom restaurant to bar banqueting to in-room diningruns efficiently profitably and to the highest standard.

This is a hands-on leadership role that combines operational excellence with strategic oversight. You will focus on guest satisfaction team engagement and commercial success all while upholding brand standards and promoting a culture of service quality and professionalism.

This is a hands-on role that involves being on your feet so youll bring a positive attitude and the stamina to support our fast-paced environment.

About You:

• Previous experience as an F&B Manager or Operations Manager within a hotel or similar hospitality environment
• Proven leadership skills with the ability to develop and inspire a team.
• Strong guest focus and excellent interpersonal skills.
• Collaborative mindset and ability to build a motivated high-performing team.
• Commercially astute with solid financial awareness and experience managing P&L.
• Level 3 Food Safety qualification (or willingness to complete)
• Strong knowledge of EPOS and hospitality management systems
• Proven success in managing budgets staffing and service quality simultaneously

About Us:

Cairn Group is a leading UK hospitality company with over 60 years of expertise in hotel acquisition ownership management investment and development. Ourjourney has been shaped by successful partnerships with global brands and a commitment to creating thriving guest-focused properties.

At Cairn Group our values - Respect Integrity Sustainability and Excellence (RISE) - are at the heart of everything we do. We respect our team and guests act with integrity and invest in our people to build a sustainable future - for our business our communities and the planet. Every day we work to deliver excellence going the extra mile to create outstanding experiences for our guests.

Key Responsibilities

• Prepare venue budgets and forecasts maximising revenue and meeting/exceeding budgeted EBITDA.
• Collaborate with Hotel General Manager and Food & Beverage MD to deliver revenue objectives.
• Recruit train and develop team members in line with company policies enthuse energy in teams to create the best vibe in London !
• Motivate and lead by example fostering a collaborative and one team approach.
• Support operations in all departments and act as Manager on Duty when required.
• Develop initiatives to engage motivate and retain employees aligned with our values and goals.
• Work with the Marketing Director to create a working plan of activity for all venues including collaboration with brand partners to create exciting activations throughout the year.

Benefits:

• Get Paid in Real-Time or build savings with Wagestream: Take control of your earnings. Track your pay live access funds when needed build savings and get expert financial tipsall in real-time.
• Stay Relax and Recharge: Enjoy discounted stays across all our venues. Treat yourself or bring your friends and family along for a well-earned break.
• Delicious Discounts: Indulge a little with discounts on food and drinks across our hotels bars and restaurants.
• Spa Discounts: Self-care matters! Treat yourself with exclusive wellness offers at our spas and leisure clubs.
• Retail Cinema & Fun Discounts: Enjoy exclusive access to savings on shopping cinemas trips and fun days out.
• Rise with Us: From apprenticeships to leadership programmes we support you to grow and reach your career goals.
• Superstar Awards: Your hard work deserves the spotlight! Each month we celebrate and reward our team members who showcase our values and bring hospitality to life.
• Long-Service Awards: Celebrate key milestones with us starting from just one year of serviceplus enjoy extra annual leave as a thank-you for your commitment.
• Recommend a Friend: Bring great people into the team and earn a bonus when they join!
• 24/7 Support: Were committed to your wellbeing. Access our confidential Employee Assistance Programme anytime anywhere.
• Bereavement Leave When life gets tough we ensure you have the time and support you need to be with your loved ones.
• Pension Scheme: Plan for your future with your pension plan designed to help you build long-term security.
• Year-Round Incentives: Enjoy fun incentives exciting challenges and surprise perks throughout the year!

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