Learning and Organizational Management, Program Director

Job Details

Job Description

Summary
The Program Manager is responsible for the end to end operational execution of the Learning & Organization Development (L&OD) portfolio of programs and initiatives. This is a delivery focused role that ensures disciplined consistent and high quality execution across a complex stakeholder environment. The Program Manager translates strategic priorities into actionable project plans and in partnership with program sponsors and leaders plans resources implements and evaluates programs that advance L&ODs key objectives. The role also provides portfolio level oversight advising on scope financials metrics interdependencies and change impacts to enable informed decision making and successful outcomes.

Job Duties

• Own end to end execution of L&OD programs translating strategy and design into integrated project plans with clear timelines milestones deliverables risks and change controls.
• Independently lead and facilitate assigned initiatives coordinating across L&OD functions stakeholders HR partners and vendors to ensure seamless delivery without direct authority.
• Serve as the primary operational point of contact for program stakeholders providing clear proactive communication on scope progress risks decisions and interdependencies.
• Manage program operations and logistics including scheduling materials readiness participant tracking platforms/tools and maintenance of the overall L&OD calendar.
• Track and manage budgets contracts resources and vendor relationships; support forecasting approvals and utilization decisions.
• Establish and manage program metrics (participation completion feedback outcomes) synthesize insights and recommend continuous improvements.
• Maintain program documentation standards policies and timelines to ensure consistency transparency and operational rigor.
• Enable L&OD practitioners by removing operational complexity so they can focus on content facilitation and consulting impact.

Minimum Qualifications

• Bachelors Degree
• 3 years related work experience.
• Strong written and verbal communication problem solving critical thinking and stakeholder management skills.
• Demonstrated ability to drive execution manage details and deliver results while operating across multiple workstreams and in ambiguous environments.
• Experience managing complex programs or portfolios within Learning Organization Development Talent HR Change or related enterprise functions.
• Proficiency with Microsoft Office tools and comfort using standard office technology.
• Proficiency with program / project management software (Microsoft Project / Smartsheets).

Preferred Qualifications

• Masters Degree
• PMP - Project Management Professional - Project Management Institute

Physical Demands
Lift and carry 25 lbs. frequent sitting/standing frequent keyboard use *patient care providers may be required to perform activities specific to their role including kneeling bending squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities requirements and working conditions for the position. It is intended to be an accurate reflection of the current position however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Work Shift

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Primary Location Address

Nationally ranked Jefferson which is principally located in the greater Philadelphia region Lehigh Valley and Northeastern Pennsylvania and southern New Jersey is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65000 people strong dedicated to providing the highest-quality compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrows professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic clinical and applied research. Thomas Jefferson University home of Sidney Kimmel Medical College Jefferson College of Nursing and the Kanbar College of Design Engineering and Commerce dates back to 1824 and today comprises 10 colleges and three schools offering 200 undergraduate and graduate programs to more than 8300 students. Jefferson Health nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age race color religion creed sexual orientation gender gender identity marital status pregnancy national origin ancestry citizenship military status veteran status handicap or disability or any other protected group or status.

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues including medical (including prescription) supplemental insurance dental vision life and AD&D insurance short- and long-term disability flexible spending accounts retirement plans tuition assistance as well as voluntary benefits which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues including those who work less than part-time(including per diemcolleagues adjunct faculty and Jeff Temps) have access to medical (including prescription) insurance.

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