Sr. NetSuite Administrator

Backroads

Job Location:

Berkeley, CA - USA

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Excited to grow your career

We value our talented employees and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you we encourage you to apply!

Our people make all the difference in our success.

About the role:

Backroads is a premium active travel company headquartered in Berkeley CA with operations across North America and Europe. We are seeking a Senior NetSuite Administrator with deep implementation experience to join our team during a critical phase of our NetSuite go-live. This is a hands-on high-impact role working directly with our internal team and third-party implementation consultants to drive the project across the finish line and ensure long-term platform health.

The right candidate has been through a full NetSuite implementation before knows where the landmines are and can operate independently to configure troubleshoot and problem-solve without needing a lot of hand-holding.

What youll be doing:

Implementation Support (Primary Focus)

Serve as a hands-on implementation contributor working alongside our third-party consultants and internal IT team to advance the go-live roadmap
Troubleshoot configuration issues data gaps and integration failures as they arise across workstreams (AP automation multi-entity/multi-book setup journal entry integrations and more)
Participate in UAT cycles validate configuration against business requirements and drive issues to resolution
Support data migration activities including data mapping validation cleansing and cutover planning
Help identify risks flag scope concerns and communicate clearly with both technical and non-technical stakeholders

Administration & Configuration

Own day-to-day NetSuite administration: roles and permissions saved searches workflows (SuiteFlow) custom forms fields and records
Configure and maintain AP and AR workflows approval routing and vendor management processes
Support multi-subsidiary and multi-book accounting architecture including intercompany eliminations and consolidation
Manage the relationship with our third-party support vendor coordinating and reviewing their work

Ongoing Platform Health

Provide user support triage issues and maintain system stability through and after go-live
Document configurations workflows and procedures to support knowledge transfer
Proactively identify opportunities to improve processes reduce manual workarounds and optimize system performance

What youll need to be successful:

NetSuite implementation experience: you have been through at least one full implementation from configuration through go-live not just post-go-live administration
7 years of NetSuite administration experience with strong functional depth across Financials (GL AP AR) workflows and reporting
Strong configuration and problem-solving skills: you are comfortable owning complex issues end-to-end and working through ambiguity
Data migration experience: mapping validation transformation and cutover planning
Ability to work effectively with third-party consultants and vendors holding them accountable to quality and timelines
Strong communication skills and the ability to translate technical issues into business-friendly language for finance and operations stakeholders
Comfort operating in a fast-moving project environment where priorities shift and you need to self-direct
SuiteScript experience: you do not need to build from scratch but can read troubleshoot and make minor modifications to existing scripts
Experience with multi-entity or multi-subsidiary NetSuite environments
Familiarity with AP automation SFTP-based integrations or third-party payment platforms
Experience in travel hospitality or other service-industry environments
Prior experience supporting a NetSuite environment alongside an Oracle or other ERP platform

Work Environment:

This is a full-time contract or seasonal position anticipated to end in December of 2026
On-site Berkeley CA (4 days in office 1 day work from home)

About the Department:

The Technology Team is a team consisting of dedicated professionals deeply committed to enhancing the digital tools for Backroads guests and employees alike. They bring a passion for continuous improvement and a collaborative spirit.

The department is comprised of several teams which include the below:

Product: The team creates innovative solutions that delight users and drive business growth by turning insights into impactful products.
Data: The Data team ensures accuracy consistency and reliability across Backroads digital ecosystem. They manage integrations between applications safeguard data integrity and build scalable pipelines that enable efficient operations and data-driven decision-making.
Project Management (PMO): The PMO drives strategic alignment and execution excellence empowering teams to deliver projects on time within scope and with maximum impact.
Business Intelligence: The team transforms data into actionable insights and ensures a robust scalable foundation for smarter data-driven decisions across the organization.
Infrastructure: The team ensures Backroads digital foundation is reliable secure and scalable. They manage the systems networks and cloud services that power our applications enabling seamless operations for employees and exceptional digital experiences for our guests

Required Experience:

Senior IC

Excited to grow your careerWe value our talented employees and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you we encourage you to apply!Our people make all the diff...