Investigations Specialist (Compliance Specialist 2)

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Job Description:

The Oregon Department of Early Learning and Care is excited to announce a permanent opening for a Child Care Investigations Specialist (Compliance Specialist 2). You will partner with families child care providers and agencies like the Department of Human Services (DHS) and law enforcement to support quality child care across the state. From responding to concerns and helping facilities meet health and safety standards to documenting findings and contributing to important decisions your work will make a meaningful difference in childrens lives. If you are naturally curious and skilled at connecting with people to uncover important details wed love to hear from you!

This position will work a hybrid schedule of working in the office in the field and at an alternate location (home). You will be expected to come into the office as needed to prepare for facility visits. This position will work in Multnomah Clackamas and other surrounding counties occasionally depending on need.

About the Department of Early Learning and Care (DELC):

At DELC we are dedicated to helping Oregons young children and families learn and thrive. As the state agency responsible for early learning programs child care licensing and family support services we play a crucial role in shaping the future of Oregons children from birth to kindergarten.

We administer state-funded early learning programs including home visiting and site-based infant toddler and preschool services. We also develop coordinated systems through Early Learning Hubs and collaborate with Child Care Resource and Referral organizations to provide training coaching and quality improvement opportunities for early learning providers.

With over 275000 young children in Oregon we have a unique opportunity to transform early childhood support systems creating a brighter future for families across the state. Research shows that investing in early childhood has lifelong benefits and now is your chance to be part of an agency making a lasting impact for generations to come.

Why Join Our Team We are passionate about equity in early childhood education. At DELC we value dedication integrity and collective wisdom fostering a diverse inclusive and welcoming workplace where all employees can thrive. We challenge ourselves to lead with courage refine practices and drive meaningful change for children and families statewide.

What We Offer:

• Comprehensive Benefits: Low-cost medical vision and dental coverage for you and your family plus optional benefits like life and disability insurance deferred compensation and flexible spending accounts.

• Work-Life Balance: 11 paid holidays 3 personal days 1 special day monthly sick leave and vacation accruals that increase every 5 years.

• Student Loan Forgiveness: Potential federal loan forgiveness after 120 qualifying payments.

• Inclusive Culture: A diverse welcoming workplace committed to equity and continuous improvement.

Our Commitment to Equity: Equity is at the heart of our mission. We strive to remove barriers foster inclusiveness and create meaningful change for underrepresented communities. Our goal is to ensure all DELC employees child care providers and the children and families we support thrive. If you are ready to make a difference and help shape Oregons future we would love to have you on our team!

What you will do:

The primary purpose of the position is to promote the health safety and well-being of children in child care facilities. Staff conduct unannounced and announced visits assess regulatory complaint allegations against licensed facilities allegations of possible illegal care against unlicensed facilities conduct tandem investigations with the Oregon Department of Human Services (ODHS) on assessments having to do with abuse occurring in child cares and in conjunction with the legal and compliance unit take legal action against facilities. Staff apply complex federal state and local statutes codes rules and policies related to child care addition to investigating regulatory compliance the Investigations Specialists provide technical assistance to providers and facility staff to aid in compliance with regulations and provide consultation and resource information on state quality initiatives intended to improve child outcomes. There is considerable contact with collateral agencies such as the ODHS (Child Welfare and Office of Training Investigations and Safety) law enforcement and the public. The position serves one or more counties. This position ensures that child care licensing functions are carried out in conjunction with agency equity policies and practices.

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Check out our Day in the Life of an Investigations Specialist flyer

What we are looking for (minimum qualifications):

Four years of experience doing administrative research that included compiling and evaluating facts to recommend management action or decide compliance with program guidelines and regulations. Two of the four years must be above the technical support level.

Note: college-level course work may substitute for experience on the basis of 45-quarter units per year up to a maximum of three years.

In addition we are looking for applicants that have the following Desired Attributes (requested skills):

• Ability to professionally and effectively communicate orally and in writing with a variety of people answering questions and explaining rules and policies

• Experience applying regulatory standards and best practices related to program operations and health or safety requirements

• Experience working independently in a fieldwork setting.

• Experience with interpreting performing and presenting statutes laws rules and policies to partners and community members with varying levels of understanding.

• Strong relationship building de-escalation skills and customer service experience often handling difficult situations and frustrated customers.

• Ability to multi-task prioritize work assignments and respond to emergent situations.

• Perform with a high degree of accuracy excellent attention to detail and use good judgement.

• Ability to analyze and use multiple perspectives and facts to arrive at a well-informed conclusion

• Proficient in Microsoft office (Word Excel Access) and strong written communication skills (spelling grammar and editing/proofreading).

The Oregon Department of Early Learning and Care strives to create an inclusive environment that welcomes and values the diversity of the people we serve. We foster fairness equity and inclusion to create a workplace environment where everyone is treated with respect and dignity. Candidates of all racial and ethnic backgrounds as well as bilingual/multicultural individuals are encouraged to apply.

To Apply:

The screening of candidates will be based on a review of an attached resume (limit to two pages). While a cover letter is not required it is highly encouraged. If you submit a cover letter please tailor it to the position and address your experience with the desired attributes listed above. Candidates whose backgrounds most closely match the desired attributes and experience section as outlined in this announcement will be invited to helpful tips on putting together your application materials and interviewing visit our Resources for Job Seekers page. Please do not attach transcripts or letters of recommendation to your application only a resume and cover letter will be reviewed. If additional information is needed we will follow up.

Additional Information:

This recruitment announcement will be used to establish a list of qualified candidates to fill the current vacancy and may be used to fill future vacancies as they occur.

This position is subject to both a Child Protective Services and Criminal Justice Information Systems (CJIS) check including FBI fingerprinting and will be required to enroll in the Central Background Registry. Both of these checks must be completed and approved prior to starting with the agency. The results can take 1-3 weeks to get back. Adverse background data will be grounds for immediate disqualification. This position will require occasional travel to field offices and for meetings therefore a valid driver license and acceptable driving record is required unless the successful applicant can provide a satisfactory alternate mode of transportation.

Eligible Veterans and Oregon National Guard Servicemembers who meet the qualifications will be given Veterans preference. For further information please see the following website: Veterans Resources.

The Oregon Department of Early Learning and Care does not offer visa sponsorship. Within three days of hire all applicants will be required to complete the US Department of Homeland Securitys Form I-9 confirming authorization to work in the United States. The Department is an E-Verify employer.

The job posting closes at 11:59 PM (PDT) on the close date. After you submit your application be sure to respond to the two questionnaires relating to public records requests and veterans preference immediately following your submittal. These questions are necessary to complete the application process.

External Applicants (non-state of Oregon employees): If you would like to retain a copy of this job posting please print a copy before submitting your application. Once the job posting has closed you will not be able to access the posting.

The employee in this position will be represented by the Service Employees International Union (SEIU) and will be subject to allterms and conditionsof the collective bargaining agreement. Pay and benefits on all job listings may change without notice.

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Applicants with a disability may request a reasonable accommodation to participate in the hiring process. For assistance regarding reasonable accommodation requests please contact the agency recruitment team at

The Oregon Department of Early Learning and Care is an equal opportunity affirmative action employer committed to a diverse workforce. We are most interested in finding the best candidate for the job. We would encourage you to apply even if you dont meet every one of our desired attributes listed. If you are unsure whether you meet the qualifications of this position please feel free to contact us to discuss your application.