Job Information
| Job Title: | Internal and External Communication Specialist |
| Department: | Communication of Public Information |
| Reports To: | Chief Communications Officer |
| FLSA Status: | Non Exempt |
| Work Calendar: | All 12 Month Staff |
| Salary Scale: | Clerical Salary Scale |
Job Summary and Purpose
- The Internal and External Communication Specialist supports the school divisions internal and external communication engagement outreach and public records responsibilities as needed by assisting with the day-to-day maintenance of communication tools and platforms including support for Freedom of Information Act (FOIA) requests and related records coordination. The Internal and External Communications Specialist helps carry out activities that keep staff families the school community and the public informed engaged and connected. Working under the direction of the Assistant Director of Digital Communication the Internal and External Communications Specialist assists with implementing communication and outreach plans supporting team projects maintaining consistent messaging across digital platforms and providing timely and accurate FOIA responses. Responsibilities include but are not limited to providing support for newsletters websites social media content engagement events FOIA records gathering and tracking and other materials as required.
Work Objectives/Essential Functions
- Assist with the intake logging tracking and coordinator of Freedom of Information Act (FOIA) requests in accordance with Virginia Code requirements and division procedures.
- Support the collection organization and preparation of responsive records from internal departments and school-based staff.
- Help ensure FOIA responses are timely complete and accurately compiled under the direction of supervisory staff.
- Maintain confidentiality and appropriate handling of sensitive or exempt records in accordance with applicable laws and division policies.
- Coordinate with departments to clarify requests locate records and support consistent interpretation of request scope.
- Maintain accurate documentation and tracking of FOIA request status deadlines and fulfillment records for audit and reporting purposes.
- Support internal and external communication initiatives.
- Support implementation of communication and engagement plans for school division initiatives events and outreach campaigns.
- Create and edit high-quality content for newsletters websites social media speeches talking points and event materials following AP style and internal guidelines.
- Align messaging and storytelling efforts across digital platforms print video and community engagement channels in partnership with schools and departments.
- Assist with the planning promotion and coordination of events to foster community involvement and increase participation.
- Utilize social media trends and digital tools to enhance interactive storytelling outreach and real-time event promotion.
- Track engagement and event outcomes to support continuous improvement of communication and outreach strategies.
- Engage in ongoing professional development relevant to position including FOIA training records retention and public information compliance.
- Respond to written and oral requests for information including FOIA-related inquiries promptly and thoroughly in accordance with legal requirements and division procedures.
Education and Experience
| Education Attainment (Required): | High School Diploma or its equivalent |
| Education Attainment (Preferred): | Additional coursework or certifications related to clerical duties |
| Relevant Experience (Required): | One (1) year of experience in communications public relations marketing customer service or a related support role. |
| Relevant Experience (Preferred): | |
| Industry Licensure or Certifications (Required): | |
| Industry Licensure or Certifications (Preferred): | |
Required Licensures and Certifications
Additional Knowledge Skills and Abilities
- Appropriate professional English grammar usage spelling punctuation and publication.
- Google Workspace applications including Gmail Google Calendar Google Drive Google Docs Google Sheets Google Slides Google Meet and Google Chat
- Design applications such as Adobe Creative Cloud (e.g. Photoshop InDesign) and Canva
- Accessibility standards such as ADA Section 508 and WCAG (basic understanding)
- Basic content strategy for engagement
- Fundamental understanding of Virginia Freedom of Information Act (FOIA) requirements public records principles and records retention practices
- Written communication for emails memos web content and newsletters
- Strong organizational and records management skills
- Proofreading and editing of simple documents for clarity and correctness
- Customer service and interpersonal communication with diverse audiences
- File management and document organization (both electronic and paper)
- Task prioritization and time management in fast-paced settings
- Organizing compiling and formatting records for FOIA response purposes
- Communicate clearly effectively and courteously with staff families and the public
- Follow oral and written instructions accurately
- Remain calm and professional during time-sensitive or crisis situations including FOIA deadlines
- Maintain confidentiality and demonstrate professionalism in all communications and records handling
- Work cooperatively in a team environment to meet goals
- Organize and perform work independently
- Meet deadlines for all work including legally mandated FOIA timelines
- Show sustained effort and enthusiasm in quality and quantity of work
Core Expectations of All Stafford Schools Employees
- Engage in ongoing professional development relevant to position.
- Respond to written and oral requests for information promptly and thoroughly.
- Maintain a clean neat appearance and dress appropriate to position and duties.
- Maintain a record of appropriate attendance and punctuality.
- Serve as a role model for students colleagues and the general public.
- Work in close harmony with supervisor(s) and colleagues.
- Comply with all division policies and regulations including but not limited to guidelines for confidentiality and professional conduct as well as all site-based procedures and protocols.
Weight Demands
| Weight Demands | Rarely | Occasionally | Frequently |
|---|
| Lifting 125 lbs | | | |
| Lifting 2650 lbs | | | |
| Lifting 50 lbs | | | |
| Carrying 125 lbs | | | |
| Carrying 2650 lbs | | | |
| Carrying 50 lbs | | | |
| Pushing/Pulling 125 lbs | | | |
| Pushing/Pulling 2650 lbs | | | |
| Pushing/Pulling 50 lbs | | | |
Physical Demands
| Physical Demands | Rarely | Occasionally | Frequently |
|---|
| Standing | | | |
| Sitting | | | |
| Walking | | | |
| Reaching | | | |
| Turning/Twisting | | | |
| Balancing/Climbing | | | |
| Stooping/Kneeling | | | |
| Crouching/Crawling | | | |
Classification Details (Completed by Human Resources)
| Job Family: | SPECIALIST-SERVICE 12 NE |
| Calendar: | ALL 12 MONTH STAFF |
| Pay Structure: | CLERICAL SALARY SCALE |
| Position: | |
| FLSA Status: | NON EXEMPT |
| Job Grade: | A07 |
| Job Code: | 0027 |
| Status: | ACTIVE |
This description is intended to describe the general nature essential functions and requirements of the job. It is not intended to be an exhaustive list of all duties and tasks the inclusion of which are considered for job classification purposes.
Required Experience:
IC
Job InformationJob Title:Internal and External Communication SpecialistDepartment:Communication of Public InformationReports To:Chief Communications OfficerFLSA Status:Non ExemptWork Calendar:All 12 Month StaffSalary Scale:Clerical Salary ScaleJob Summary and PurposeThe Internal and External Communi...
Job Information
| Job Title: | Internal and External Communication Specialist |
| Department: | Communication of Public Information |
| Reports To: | Chief Communications Officer |
| FLSA Status: | Non Exempt |
| Work Calendar: | All 12 Month Staff |
| Salary Scale: | Clerical Salary Scale |
Job Summary and Purpose
- The Internal and External Communication Specialist supports the school divisions internal and external communication engagement outreach and public records responsibilities as needed by assisting with the day-to-day maintenance of communication tools and platforms including support for Freedom of Information Act (FOIA) requests and related records coordination. The Internal and External Communications Specialist helps carry out activities that keep staff families the school community and the public informed engaged and connected. Working under the direction of the Assistant Director of Digital Communication the Internal and External Communications Specialist assists with implementing communication and outreach plans supporting team projects maintaining consistent messaging across digital platforms and providing timely and accurate FOIA responses. Responsibilities include but are not limited to providing support for newsletters websites social media content engagement events FOIA records gathering and tracking and other materials as required.
Work Objectives/Essential Functions
- Assist with the intake logging tracking and coordinator of Freedom of Information Act (FOIA) requests in accordance with Virginia Code requirements and division procedures.
- Support the collection organization and preparation of responsive records from internal departments and school-based staff.
- Help ensure FOIA responses are timely complete and accurately compiled under the direction of supervisory staff.
- Maintain confidentiality and appropriate handling of sensitive or exempt records in accordance with applicable laws and division policies.
- Coordinate with departments to clarify requests locate records and support consistent interpretation of request scope.
- Maintain accurate documentation and tracking of FOIA request status deadlines and fulfillment records for audit and reporting purposes.
- Support internal and external communication initiatives.
- Support implementation of communication and engagement plans for school division initiatives events and outreach campaigns.
- Create and edit high-quality content for newsletters websites social media speeches talking points and event materials following AP style and internal guidelines.
- Align messaging and storytelling efforts across digital platforms print video and community engagement channels in partnership with schools and departments.
- Assist with the planning promotion and coordination of events to foster community involvement and increase participation.
- Utilize social media trends and digital tools to enhance interactive storytelling outreach and real-time event promotion.
- Track engagement and event outcomes to support continuous improvement of communication and outreach strategies.
- Engage in ongoing professional development relevant to position including FOIA training records retention and public information compliance.
- Respond to written and oral requests for information including FOIA-related inquiries promptly and thoroughly in accordance with legal requirements and division procedures.
Education and Experience
| Education Attainment (Required): | High School Diploma or its equivalent |
| Education Attainment (Preferred): | Additional coursework or certifications related to clerical duties |
| Relevant Experience (Required): | One (1) year of experience in communications public relations marketing customer service or a related support role. |
| Relevant Experience (Preferred): | |
| Industry Licensure or Certifications (Required): | |
| Industry Licensure or Certifications (Preferred): | |
Required Licensures and Certifications
Additional Knowledge Skills and Abilities
- Appropriate professional English grammar usage spelling punctuation and publication.
- Google Workspace applications including Gmail Google Calendar Google Drive Google Docs Google Sheets Google Slides Google Meet and Google Chat
- Design applications such as Adobe Creative Cloud (e.g. Photoshop InDesign) and Canva
- Accessibility standards such as ADA Section 508 and WCAG (basic understanding)
- Basic content strategy for engagement
- Fundamental understanding of Virginia Freedom of Information Act (FOIA) requirements public records principles and records retention practices
- Written communication for emails memos web content and newsletters
- Strong organizational and records management skills
- Proofreading and editing of simple documents for clarity and correctness
- Customer service and interpersonal communication with diverse audiences
- File management and document organization (both electronic and paper)
- Task prioritization and time management in fast-paced settings
- Organizing compiling and formatting records for FOIA response purposes
- Communicate clearly effectively and courteously with staff families and the public
- Follow oral and written instructions accurately
- Remain calm and professional during time-sensitive or crisis situations including FOIA deadlines
- Maintain confidentiality and demonstrate professionalism in all communications and records handling
- Work cooperatively in a team environment to meet goals
- Organize and perform work independently
- Meet deadlines for all work including legally mandated FOIA timelines
- Show sustained effort and enthusiasm in quality and quantity of work
Core Expectations of All Stafford Schools Employees
- Engage in ongoing professional development relevant to position.
- Respond to written and oral requests for information promptly and thoroughly.
- Maintain a clean neat appearance and dress appropriate to position and duties.
- Maintain a record of appropriate attendance and punctuality.
- Serve as a role model for students colleagues and the general public.
- Work in close harmony with supervisor(s) and colleagues.
- Comply with all division policies and regulations including but not limited to guidelines for confidentiality and professional conduct as well as all site-based procedures and protocols.
Weight Demands
| Weight Demands | Rarely | Occasionally | Frequently |
|---|
| Lifting 125 lbs | | | |
| Lifting 2650 lbs | | | |
| Lifting 50 lbs | | | |
| Carrying 125 lbs | | | |
| Carrying 2650 lbs | | | |
| Carrying 50 lbs | | | |
| Pushing/Pulling 125 lbs | | | |
| Pushing/Pulling 2650 lbs | | | |
| Pushing/Pulling 50 lbs | | | |
Physical Demands
| Physical Demands | Rarely | Occasionally | Frequently |
|---|
| Standing | | | |
| Sitting | | | |
| Walking | | | |
| Reaching | | | |
| Turning/Twisting | | | |
| Balancing/Climbing | | | |
| Stooping/Kneeling | | | |
| Crouching/Crawling | | | |
Classification Details (Completed by Human Resources)
| Job Family: | SPECIALIST-SERVICE 12 NE |
| Calendar: | ALL 12 MONTH STAFF |
| Pay Structure: | CLERICAL SALARY SCALE |
| Position: | |
| FLSA Status: | NON EXEMPT |
| Job Grade: | A07 |
| Job Code: | 0027 |
| Status: | ACTIVE |
This description is intended to describe the general nature essential functions and requirements of the job. It is not intended to be an exhaustive list of all duties and tasks the inclusion of which are considered for job classification purposes.
Required Experience:
IC
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Posted on:
5 hours ago
Vacancies:
1 Vacancy
