Head, T&O Business Management

Who We Are:

Every transaction matters. Every Canadian matters. At Interac we protect both driving trust security and inclusion so our digital economy thrives.

Founded in 1984 Interac connects Canadians through secure digital payments advanced identity verification and industry-leading fraud protection. Connecting banks businesses and individuals Interac enables millions to send receive and manage money safely and effortlessly every day across both digital and physical environments.

As the backbone of Canadas financial ecosystem Interac facilitates over 20 million transactions daily supported by trusted partnerships with government and financial institutions. Consistently ranked as Canadas most reputable financial technology brand Interac is deeply embedded in the daily lives of Canadians.

Who You Will Work With:

Reporting to the Group Head Technology & Operations (CTO) the vacant Head of Technology Strategy & Business Management is a senior leadership role accountable for the strategic financial operational governance risk and compliance management and operations of the Technology & Operations (T&O) organization.

This critical role supports the Office of the CTO and provides enterprise-level leadership to ensure T&O is managed transparently efficiently effectively and in compliance with regulatory and internal control expectations. The Head will act as a trusted advisor to the CTO and T&O Senior Leadership Team (SLT) developing T&O strategy and Board-level deliverables while also overseeing/driving all aspects of the management of T&O as a business.

What You Will Do:

• Spearheading the development of all T&O strategy and Board-level presentations and supporting analysis

• Driving end-to-end coordination of strategic planning activities across T&O functional pillars

• Leading the development and execution of theannual T&O business plan and budget ensuring alignment with enterprise strategy financial planning cycles and regulatory expectations

• Owning thebusiness proposal and investment governance processfor T&O-sponsored initiatives partnering with Business Owners and Finance to ensure value realization and alignment to organizational priorities. This includes the tracking of benefits realization of all T&O investments

• Establishing and leadingT&O governance frameworksthat align with enterprise governance risk and compliance standards

• Owning and evolvingT&O risk and compliance management practices including identification assessment monitoring mitigation and reporting of operational financial technology and regulatory risks

• Partnering with Enterprise Risk Compliance Legal and Internal Audit to ensure T&O meetsregulatory audit and control obligations including remediation of findings and continuous improvement

• Embedding risk-informed decision-making into investment prioritization and operating processes.

• Developing and operationalizing the CTO Dashboard to track all key metrics/elements of T&Os business posture People Financials Operations Program/Project Delivery etc.

• Building strong partnerships across the enterprise to align on priorities dependencies risks and outcomes

• Provide clear concise executive insights to support decision-making at the SLT and Board-adjacent levels.

• Leading developing and inspiring a high-performing team fostering a culture of accountability and continuous improvement.

• Own thecollection analysis and executive reportingof all T&O performance metrics for:

• Enterprise Monthly Operating Review (MOR)

• T&O Monthly Operating Review

• T&O Quarterly Business Review (QBR)

• Quarterly Board meetings

What You Bring:

• 15 yearsof progressive experience in technology Chief-of-staff and/or business management governance risk compliance strategic planning or operational leadership roles and/or management consulting experience at a strategy firm (e.g. MBB McKinsey BCG and Bain) or Big 4 consulting firm

• Bachelors degree in business finance technology or a related field (MBA or relevant certifications considered an asset)

• Strong understanding ofgovernance risk management and compliancewithin technology and regulated environments

• Exceptional business financial and operational acumen

• Proven ability to influence and partner withsenior executives and enterprise stakeholders

• Demonstrated experience operating in complex matrixed organizations

• Strong analytical organizational and executive communication and presentation development / Powerpoint skills

• Ability to balance strategic thinking with hands-on execution

• Experience leading teams and/or enterprise-wide initiatives

• Self-starter with a strong sense of ownership accountability and resilience in fast-paced environments

• Eligibility to work for Interac Canada in a full-time capacity.

What Were Offering:

The hiring range for this position will depend on factors such as skills experience and job-related knowledge but Interacs commitment goes beyond compensation. Our Total Rewards package is designed to support your well-being and future and includes:

• Generous vacation and wellness days to help you recharge

• Comprehensive employer-paid benefits coverage for peace of mind

• Market-leading employer-funded RRSP program to invest in your future

• Flexible hybrid work model for better work-life balance

• Access to a free and confidential 24/7 employee & family assistance program to offer support for you and your immediate family

• Pregnancy and parental leave top-up to support growing families

• Charitable donation matching with United Way to amplify your impact

Why Join Us

At Interac the impact we make and the people who drive it is profound. When you become part of our team youre joining a purpose-driven organization thats shaping the future of digital finance in Canada. Heres what you can expect:

• Investing in the Future Help us unlock digital prosperity for all Canadians.

• Innovative Thinking Collaborate on products practices and platforms that redefine whats possible.

• Inclusive Culture Be empowered to bring your whole self to work and realize your full potential.

• Inspiring Community Work in an ecosystem where we lift each other up and rise together.

• Intentional Support Enjoy flexible supportive offerings that prioritize your total wellness.

Additional Pre-Employment Requirements:

To ensure the integrity of our organization successful candidates will be required to complete background checks which may include Canadian Criminal Credit Check Canadian ID Cross-Check Public Safety Verification 5-year Employment Verification Education Verification Credit Check and Social Media Check.

Equal Opportunity Employer

Interac is also an equal opportunity employer committed to fostering a diverse and inclusive workplace. We believe that innovation thrives when people from different backgrounds experiences and perspectives come together. Thats why we are committed to providing fair and equitable employment opportunities for all individuals without discrimination based on race color ancestry ethnic origin place of origin citizenship creed sex sexual orientation gender identity or expression age marital or family status disability or any other characteristic protected by applicable law.

If you require accommodation during any stage of the application or recruitment process please contact us at We will work with you to meet your needs.

Please be aware that certain individuals are misusing Interac Corp.s name and logo to promote fictitious employment opportunities. Interac Corp. never requests solicits or accepts any form of payment in exchange for employment. Any such offers are fraudulent and should be disregarded. Interac Corp. assumes no liability for any claims losses damages expenses or inconveniences arising from or related to these fraudulent activities. Such communications do not constitute an offer or representation by Interac Corp. or its subsidiaries and affiliates.