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Pega Business Analyst


Job Location:

Toronto - Canada

Monthly Salary: K 10 - 10
Experience Required: 5years
Posted: 19 June 2026 (30+ days ago)
Application Deadline: 16 September 2026
Vacancies: 1 Vacancy

Job Summary

Job Title: Pega Business Analyst

Work Model: Hybrid (3 Days WFO)

Duration: 6-12 Months

Years of Experience Required: 10 Years

Skills:

* Data Architecture and Modeling
* Digital: Pega
* Digital: Pega Decision Management

Role Description:

1. Requirement Gathering & Analysis

* Conduct workshops with business users to elicit analyze and document requirements.
* Define user stories use cases and acceptance criteria.
* Perform gap analysis and identify improvement opportunities.

2. Business Process & Workflow Design

* Model current (AS-IS) and future (TO-BE) processes aligned with Pega case management.
* Define case types stages personas and data models.
* Align business processes with Pega OOTB capabilities (SLA routing rules).

3. Documentation & Traceability

* Maintain BRD FRD user stories and process documentation.
* Develop Requirements Traceability Matrix (RTM).
* Document application flows integrations and functional specifications.

4. Agile Delivery Support

* Collaborate with architects and developers during the sprint lifecycle.
* Support backlog grooming sprint planning and story refinement.
* Ensure requirements clarity for development teams.

5. Testing & Validation

* Participate in test scenario creation and UAT coordination.
* Validate solutions against business requirements.
* Support defect triage and resolution.

6. Stakeholder Communication

* Act as a bridge between business and IT teams.
* Facilitate workshops demos and stakeholder reviews.
* Ensure delivered solutions meet business expectations and outcomes.



Required Skills:

Sailpoint