IT Manager, Store Systems – Hardware

Title: IT Manager Store Systems Hardware

Duration: 6 months potential contract-to-hire

Location: Hybrid; 3 days/week in Dublin CA

Roles & Responsibilities:

Define and manage the store hardware lifecycle roadmap including OS strategy and standards in partnership with architecture teams.

• Track EOS/EOES/support milestones and develop multi year refresh strategies to remediate legacy devices and mitigate risk.
• Lead annual device certification validation and lab testing to ensure compliance and readiness.
• Govern hardware deployments across locations including approval of deployment models schedules and execution plans.
• Lead large scale hardware refresh and rollout projects using multiple delivery methodologies.
• Manage end to end hardware procurement including BOMs vendor coordination logistics and delivery.
• Act as primary owner for hardware vendor management including contract/SOW reviews and performance management in collaboration with Legal and IT Contracts.
• Develop and manage detailed project and workstream plans to ensure on time well resourced delivery.
• Define project scope objectives and deliverables through analysis and stakeholder engagement.
• Identify and manage risks issues dependencies and constraints escalating as needed.
• Prepare and present executive level status reports highlighting progress risks and decisions required.
• Partner with business store operations internal teams and third party providers to ensure alignment and successful delivery.
• Provide leadership and oversight to internal teams and external deployment partners.
• Drive continuous improvement through process optimization and capture lessons learned to enhance future initiatives.

Qualifications & Special Skills:

Bachelors degree in business Information Systems Computer Science or equivalent experience

• 7 years of experience leading project planning and execution in medium to large organizations
• Strong verbal written and presentation communication skills
• Proven ability to collaborate influence and build relationships across organizational levels
• Solid organizational skills with the ability to prioritize and manage multiple competing initiatives
• Experience negotiating and managing vendor contracts
• Strong knowledge of POS systems retail hardware/software and retail store technologies
• Proficiency with Microsoft Office and collaboration tools (Project Teams SharePoint OneDrive Visio); quick to learn new tools and processes
• Familiarity with PMO tools (e.g. OnePlan Primavera Planview)
• Experience across project delivery methodologies (Waterfall Agile Hybrid)

• Prefer Project Management certification (e.g. PMP PBA CSM)