People Analytics & Workforce Intelligence Lead

dunnhumby is the global leader in Customer Data Science partnering with the worlds most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight advanced technology and close collaboration to help our clients grow innovate and deliver measurable value for their customers.

dunnhumby employs nearly 2500 experts in offices throughout Europe Asia Africa and the Americas working for transformative iconic brands such as Tesco Coca-Cola Nestlé Unileverand Metro.

Job Purpose

The People Analytics & Workforce Intelligence Lead plays a critical role in building an integrated insightdriven workforce analytics capability that enables effective execution of People and Workforce Strategy.

This role shifts the organisation from fragmented activitybased reporting to coherent decisionrelevant workforce intelligence leveraging Oracle HCM data dashboards and AIenabled techniques. It ensures highquality evidencebased insights that support senior leaders in making informed decisions on workforce structure capability and cost.

By partnering with HR Finance Strategy and Technology teams the role drives standardisation improves data confidence and delivers forwardlooking workforce intelligence aligned to business priorities.

Key Roles and Responsibilities

1. Strategic Workforce Analytics & Insight

• Deliver integrated workforce and people analytics that enable evidencebased decisionmaking aligned to People and Workforce Strategy.
• Generate actionable insights across workforce structure roles capacity productivity skills and costs moving beyond descriptive reporting.
• Translate complex multisource datasets into clear executiveready narratives and recommendations.

2. Workforce Data Integration & Intelligence

• Integrate workforce data across HR systems Finance and other people data sources to create a single aligned view of workforce intelligence.
• Align metrics assumptions and reporting standards across HR Finance and Strategy to drive shared understanding.
• Partner closely with Finance to connect workforce and cost analytics with financial planning and performance management.

3. Dashboarding & Reporting Transformation

• Design build and maintain integrated workforce analytics dashboards using tools such as Power BI Tableau or equivalent.
• Drive the shift toward dashboardled analytics reducing fragmented manual reporting.
• Ensure dashboards are intuitive standardised and tailored for senior leadership decisionmaking with clear data definitions.
• Continuously measure and improve dashboard adoption usability and business impact.

4. Reporting Simplification & Optimisation

• Lead the rationalisation and simplification of workforce reporting eliminating duplication and lowvalue outputs.
• Replace activitybased reporting with insightdriven decisionfocused analytics.
• Establish a scalable and efficient analytics framework across the People function.

5. Advanced Analytics Automation & AI Enablement

• Apply AIenabled techniques and automation to enhance the speed consistency and quality of insight generation.
• Use advanced analytics to surface trends patterns and forwardlooking workforce intelligence while ensuring practical and businessaligned application.
• Support workforce initiatives and strategic programmes through structured predictive insights.

6. Data Governance & Quality Stewardship

• Establish and maintain clear definitions standards and governance for workforce analytics (especially within Oracle HCM environments).
• Improve confidence in workforce data through transparency of methodologies assumptions and calculations.
• Act as a steward of highquality decisionready workforce insight across the organisation.

7. Stakeholder Partnership

• Partner with senior HR leaders Finance and Strategy teams to support workforce strategy execution.
• Enable selfservice insights where appropriate while guiding stakeholders on data interpretation.
• Support key workforce planning and organisational initiatives through insightled collaboration.

Skills & Experience

• Demonstrated ability in data storytellingtranslating complex datasets into clear actionable leadershipready insights.
• 710 years experience in People Analytics Workforce Analytics HR Analytics or Business Intelligence roles preferably in complex or matrixed environments.
• Knowledge of Oracle HCM data modules including OTBI BI Publisher and FDI.
• Proven experience in designing and delivering dashboardled workforce analytics solutions (Power BI Tableau or similar tools).
• Advanced analytical capability using Excel SQL and BI platforms.
• Demonstrated ability in data storytellingtranslating complex datasets into clear actionable leadershipready insights.
• Experience leveraging automation and AI-enabled analytics techniques to enhance reporting and insight generation.
• Strong understanding of workforce concepts including capacity productivity performance costs roles and skills.
• Ability to influence stakeholders and drive adoption of standardised insight-driven analytics practices.

What you can expect from us

We wont just meet your expectations. Well defy them. So youll enjoy the comprehensive rewards package youd expect from a leading technology company. But also a degree of personal flexibility you might not expect. Plus thoughtful perks like flexible working hours and your birthday off.

Youll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble small-business feel that gives you the freedom to play experiment and learn.

And we dont just talk about diversity and inclusion. We live it every day with thriving networks including dh Gender Equality Network dh Proud dh Family dh One dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you.

Our approach to Flexible Working

At dunnhumby we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others so if this is important to you please raise this with your recruiter as we are open to discussing agile working opportunities during the hiring process.

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