IT Infrastructure Lead
Job Summary
Job Description:
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Manage and maintain enterprise IT infrastructure including servers networks storage systems and endpoint devices.
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Ensure high availability performance reliability and security of all IT systems and infrastructure components.
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Monitor system health perform preventive maintenance and troubleshoot infrastructure-related issues.
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Implement and enforce IT security standards patch management processes and vulnerability remediation activities.
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Manage network infrastructure including firewalls switches routers VPNs wireless networks and internet connectivity.
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Administer Windows and Linux server environments and virtualization platforms.
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Manage and support cloud infrastructure environments (AWS Azure or Google Cloud Platform).
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Plan and execute infrastructure projects including system upgrades migrations capacity expansion and new deployments.
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Develop and maintain backup disaster recovery and business continuity strategies.
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Coordinate with external vendors and service providers for procurement implementation and support activities.
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Maintain accurate documentation of infrastructure architecture configurations SOPs and operational procedures.
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Support IT governance audits compliance requirements and security assessments.
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Provide technical leadership mentorship and guidance to IT support and infrastructure teams.
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Collaborate with business stakeholders to understand technology requirements and recommend infrastructure solutions.
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Ensure timely resolution of critical incidents and participate in root cause analysis.