General Manager
Lake Forest, CA - USA
Job Summary
S3 Hotel Group is seeking a dynamic and results-driven General Manager to lead operations at Hilton Garden Inn Irvine Spectrum/Lake Forest. This role is responsible for delivering exceptional guest experiences maximizing financial performance and ensuring full compliance with Hilton brand standards. The ideal candidate is a hands-on leader with strong operational discipline financial acumen and a passion for team development.
Leadership & Culture
- Lead coach and develop all department heads and team members
- Drive employee engagement retention and accountability
- Promote a culture aligned with Hilton service standards
- Maintain strong communication across all departments
Operations Management
- Oversee Front Office Housekeeping Maintenance and F&B operations
- Ensure compliance with Hilton QA standards and brand expectations
- Maintain high levels of cleanliness service and product quality
- Drive guest satisfaction and service excellence
Financial Performance
- Manage P&L and achieve revenue and profitability goals
- Control labor and operating expenses
- Analyze financial reports and implement cost-saving initiatives
- Drive GOP and flow-through performance
Sales & Revenue Strategy
- Partner with Sales team to drive occupancy and ADR
- Support business development and local market outreach
- Monitor market trends and competitor positioning
Compliance & Risk Management
- Ensure compliance with California labor laws and company policies
- Maintain safety programs and workers compensation compliance
- Partner with HR on employee relations and investigations
Human Resources & Talent Development
- Oversee recruitment onboarding and training
- Ensure completion of Hilton-required training programs
- Lead performance management and succession planning
Qualifications
- 5 years hotel leadership experience (GM or AGM)
- Hilton brand experience preferred
- Strong financial and operational expertise
- Knowledge of California labor laws
- Experience with hotel systems (PEP OnQ)
- Strong leadership and communication skills
Compensation & Benefits
- Competitive salary
- Performance bonus (MIPP eligible)
- Medical Dental Vision Insurance
- 401(k) Retirement Plan
- Paid Vacation and Sick Leave
- Hilton Team Member Travel Program
- Career growth opportunities within S3 Hotel Group
About S3 Hotel Group
S3 Hotel Group is committed to operational excellence team member development and delivering outstanding guest experiences aligned with Hilton brand standards.
Required Experience:
Director
About Company
The Food & Beverage Manager oversees all food and beverage operations at the Hilton Garden Inn and the Dual Property, consisting of Hampton Inn and Homewood...