Strategy & Operations, Director

Innovate with purpose

At BILL we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools we help businessesfrom startups to established brandsmake smarter decisions and gain control of their operations. And we dont stop there: were creating the future of financial automation so businesses can spend more time on what matters.

Working here means you become part of a vision-driven team thats ready to tackle challenges and build cutting-edge solutions. We value purpose drive and curiosityand we thrive in a fast-paced ever-changing environment. Whether in one of our offices in San Jose CA Draper UT or in a remote-eligible role BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks.

BILL builds high performing teams and we seek to hire the best talent for every role. Were committed to building a workplace that fosters inclusion and diverse perspectives valuing each persons unique skills and experiences. Wed love to hear from youyou might be just what were looking for whether in this role or another.

Lets give businesses more time for what matters.

Make your impact within a rapidly growing Fintech Company

Join BILLs Strategy & Operations team as a Director where you will partner with our Product organization to develop product strategy and ensure efficient execution of highest priority initiatives. This role will work closely with leadership of our Product organization but will collaborate deeply with broader functions across BILL including Engineering Go-to-Market Finance and Data Analytics organizations to drive strong connective tissue between corporate priorities and day-to-day execution. While the role is an individual contributor position will lead work strategic work across Product and cross-functional teams and influence at the senior leadership level. The ideal candidate has strong business intuition the ability to leverage a strategy toolkit to assess opportunities exceptional organization and project management skills and can effortlessly build relationships to influence and support stakeholders. Additionally this work will contribute heavily to the ongoing development and execution of BILLs AI vision focused on unlocking market-leading value creation via agentic automation for our SMB customers and Accountant clients.

Responsibilities:

• Lead the development and ongoing refinement of product strategy ensuring tight alignment with BILLs corporate priorities and long-term vision.
• Drive the operating rhythm for the Product Organization (e.g. OKRs business reviews planning cycles) creating clarity on goals progress and trade-offs.
• Lead comprehensive planning processes for the Software BU ensuring alignment with long-term priorities while adapting to changing market and company conditions. Maintain a quarterly annual / 18 month roadmap.
• Structure and execute complex cross-functional strategic initiativesfrom problem definition through recommendation implementation and post-mortem learning.
• Analyze business product and customer data to generate insights build robust models and translate findings into clear recommendations for senior leaders.
• Craft executive-ready presentations and narratives that communicate strategy performance and key decisions to Product leadership and cross-functional stakeholders.
• Partner with Product Engineering GTM and Finance to translate strategy into roadmaps KPIs and resourcing plans that enable efficient high-impact execution.
• Advocate for data-driven decision-making across the organization establishing robust frameworks for evaluating trade-offs and impact
• Serve as a visible leader and thought partnercreating structure for complex challenges and accelerating high-visibility initiatives

Wed love to chat if you have:

• 10 years of experience with direct expertise in both Strategy Consulting and at a company in a Product-related role (Strategy Product Management Business Operations etc.); ideal candidate has 3 years of direct experience working at a SaaS company
• Robust experience partnering closely with Product and Engineering leaders to shape strategy and drive cross-functional execution
• Deep familiarity with GenAI software offerings and experience scaling AI initiatives within software businesses
• Demonstrated experience driving high-impact strategic initiatives and influencing senior stakeholders through data-driven recommendations
• Robust experience partnering closely with Product and Engineering leaders to shape strategy and drive cross-functional execution
• Exceptional analytical and problem-solving skills including comfort working with data to build models size opportunities and inform trade-off decisions
• Outstanding communication and influence skills with a track record of creating executive-level materials and aligning senior stakeholders without formal authority.
• Ability to operate at both strategic and hands-on levels thriving in ambiguity driving structure and proactively moving work from idea to impact.

Visa Sponsorship: Please note that this position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future.

Whats in it for you

Redefining how businesses automate their work is a fast-paced exciting and fun environment. But we also have benefits and perks to ensure the magic isnt only experienced by our customers but by our employees as well.

Here is a preview of some of the amazing benefits here at BILL:

• 100% paid employee health dental and vision plans (choose HMO PPO or HDHP)
• HSA & FSA accounts
• Life Insurance Long & Short-term disability coverage
• Employee Assistance Program (EAP)
• 11 Observed holidays and wellness days and flexible time off
• Employee Stock Purchase Program with employee discounts
• Wellness & Fitness initiatives
• Employee recognition and referral programs
• And much more

Dont believe us Check out our culture benefits and teams on our career site LinkedIn Life or YouTube pages.

BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories perspectives and experiences of our team members. We welcome people of all backgrounds abilities and identities to bring their authentic selves and contribute to our culture.

We are committed to a transparent inclusive hiring process that reflects our values. If you need accommodations at any stage please contact . To ensure a fair evaluation our Candidate Integrity Policy prohibits the use of unapproved external assistance including generative AI during live interviews or assessments. Doing so will result in a review and potential disqualification.

Our Applicant Privacy Notice describes how BILL treats the personal information it receives from applicants.