Learning and Quality Lead

ABOUT SLATE

At Slate were building safe reliable vehicles that people can afford personalize and loveand doing it here in the USA as part of our commitment to reindustrialization. The spirit of DIY and customization runs throughout every element of a Slate because people should have control over how their trucks look feel and represent them.

ABOUT SLATE

At Slate were building safe reliable vehicles that people can afford personalize and love and doing it here in the USA as part of our commitment to reindustrialization. The spirit of DIY and customization runs throughout every element of a Slate because people should have control over how their trucks look feel and represent them.

Our vehicles have been designed to be wrapped enabling a new level of expression and personalization. Our Louisville production facility is where that vision becomes a physical reality kitting and producing wraps at scale for both standard kits and fully custom orders. This facility is being built from the ground up and the people we bring in now will shape what it becomes.

WHO WERE LOOKING FOR

We are looking for a Learning & Quality Lead to build the operational backbone of our Louisville wrap production facility from the ground up.

Youll own two interconnected functions: developing the training infrastructure that gets every operator producing at the highest standard and defining and enforcing the quality standards that protect the Slate customer experience. You are equally comfortable on the production floor observing a process and at a desk building curriculum.

This role reports directly to the Head of Wrap Operations and will grow into a team lead position as the facility scales.

WHAT YOU GET TO DO

Training & Learning Development

Design and build all training materials for the facility from scratch: standard operating procedures work instructions job aids and onboarding programs for both kit production and custom wrap production workflows.

Develop structured training plans for new hires and for cross-training existing operators ensuring every team member can perform to standard before working independently.

Build and maintain a training library that is organized version-controlled and easy to update as processes evolve.

Partner with operations leadership and equipment vendors to translate technical processes into clear executable training content.

Track training completion and competency across the floor; identify gaps and close them proactively.

Establish and lead a train-the-trainer model over time building internal capability so the team can onboard at pace with facility growth.

Quality Standards & Execution

Develop the quality standards for both kit production and custom wrap production defining what good looks like at every stage of the process.

Build and implement quality inspection protocols audit cadences and checkpoint criteria that can be applied consistently across shifts and operators.

Conduct hands-on quality audits and floor inspections; identify defects trace root causes and drive corrective action with rigor and speed.

Partner with the Partner Operations team to align internal production quality standards with downstream installation and customer experience expectations.

Quality KPI Ownership & Reporting

Own and maintain daily Quality KPI Board accuracy including defect rate rework rate first-pass yield and throughput ensuring data is current visible and actionable across the floor.

Lead daily quality stand-ups communicating performance trends surfacing emerging issues and triggering corrective actions before they compound.

Develop a Quality KPI Automation Roadmap; build and deploy dashboards (Power BI or equivalent) that eliminate manual reporting and give leadership real-time visibility into production quality.

Document data governance standards refresh schedules and reporting definitions so that quality data remains consistent and trustworthy as the team scales.

Report quality performance to the Site Manager on a regular cadence translating floor-level data into clear narratives and actionable recommendations.

Continuous Improvement

Drive the feedback loop between quality findings and training content recurring defects should trigger immediate curriculum updates not just corrective action tickets.

Lead and support CI initiatives across the facility partnering cross-functionally with operations and the Partner Operations team to align quality improvements with downstream installation and customer experience outcomes.

Build sustainable quality workflows and behaviors that the team owns not just processes that require constant oversight to maintain.

Champion a culture of quality from day one one where every operator understands the standard knows why it matters and has the tools to meet it.

WHAT YOU BRING TO THE TEAM

Required

5 years of experience in a training learning & development or operational excellence role within a fulfillment distribution warehouse or manufacturing environment.

Demonstrated experience building training programs SOPs and work instructions from scratch.

Hands-on quality experience: you have personally conducted audits tracked defect metrics identified root causes and driven corrective action on a production floor.

Experience owning quality KPIs building the scorecards running the stand-ups and driving the corrective actions when targets are missed.

Strong written and verbal communication skills able to translate complex processes into content that frontline operators can use.

Data-literate: comfortable defining KPIs building dashboards or tracking tools and translating floor-level metrics into clear narratives for leadership.

Proven ability to operate in a high-ambiguity build-from-scratch environment with minimal structure and maximum ownership.

Collaborative working style with the credibility to influence operators peers and senior leaders alike.

Nice to Have

Experience in custom graphics large-format print on-demand manufacturing or a production environment with high SKU complexity or variability.

Familiarity with vinyl wrap vehicle personalization or automotive aftermarket operations.

Experience building automated reporting in Power BI or a comparable BI tool.

Familiarity with quality management systems (QMS) and quality software platforms.

Experience developing digital or multimedia training content (video SOPs LMS platforms e-learning modules).

Background standing up quality or training programs for a new facility launch or significant operational expansion.

Experience applying Lean Six Sigma or other continuous improvement methodologies in a production context.

WHY JOIN US

This is a rare opportunity to define what quality and operational excellence mean at a facility that doesnt fully exist yet and to see your work reflected in every wrap that ships to a Slate customer. You wont be handed a program to maintain. Youll build the program that everyone else will eventually run.

If youre the kind of person who walks a production floor and immediately starts seeing whats missing who writes a process because it needs to exist rather than because someone asked and who measures their own success by whether the person they trained can do it right without them this role was built for you.

WE WANT TO WORK WITH PEOPLE THAT REFLECT THE COMMUNITIES IN WHICH WE OPERATE.

Slate is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race color religion gender gender identity or expression sexual orientation national origin genetics disability age veteran status marital status parental status cultural background organizational level work styles tenure and life experiences. Or for any other reason.

Slate is committed to providing reasonable accommodation for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability you may contact us at

WHY JOIN TEAM SLATE

At Slate were fueled by grit determination and attention to detail. The start-up spirit of ingenuity and resourcefulness move our business forward. Team Slate fosters a culture of excellence innovation and mutual respect and is motivated by shared principles.

• Safety First

• Delight Customers

• One Team

• Relentless Improvement

• Fast Frugal and Scrappy

• Respectful Collaboration

• Positive Legacy

WE WANT TO WORK WITH PEOPLE THAT REFLECT THE COMMUNITIES IN WHICH WE OPERATE.

Slate is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race color religion gender gender identity or expression sexual orientation national origin genetics disability age veteran status marital status parental status cultural background organizational level work styles tenure and life experiences. Or for any other reason.

Slate is committed to providing reasonable accommodation for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability you may contact us at