Job Description Summary

Essential Functions

• Leads the end-to-end delivery of COA and eCOA licensing services across client engagements leveraging expert knowledge of IQVIA products licensing processes and managed services models.
• Acts as a subject matter expert for COA/eCOA licensing activities including license identification permissions fee negotiation coordination contract execution support and ongoing study support.
• Identifies opportunities for additional COA eCOA and related services within existing client accounts and makes decisions independently within defined parameters.
• Ensures delivery of high-quality licensing and technical services by modeling adherence to quality compliance and documentation standards and reinforcing best practices across the team.
• Manages and oversees all licensing service activities performed by Associate Delivery Consultants and Delivery Consultants including task coordination prioritization and issue resolution.
• Proactively identifies risks or issues related to licensing timelines data availability or vendor dependencies ensuring appropriate mitigation and remediation plans are in place.
• Maintains deep technical and operational knowledge of COA/eCOA licensing processes and supported applications ensuring team readiness through ongoing knowledge sharing and training.
• Provides structured feedback from client experiences to product management clinical outcomes and professional services teams to support continuous improvement of processes tools and offerings.
• Leads project management activities including coordination with internal stakeholders and client study teams timeline management and cost tracking.
• Supports financial activities as needed including licensing cost estimation proposal inputs invoicing coordination and revenue tracking.
• Participates in sales proposal development and client presentations related to COA/eCOA licensing services while supporting ongoing account and study delivery activities.

Please note the below qualifications are required for consideration for interview:

• Bachelors degree in Computer Science Life Sciences Clinical Research a related field or equivalent relevant experience.

• Familiarity with eCOA platforms and clinical trial technology implementations.
• Experience with COA and/or eCOA licensing clinical study support or related managed services delivery.
• Experience in CRO life sciences healthcare or pharmaceutical development environments.
• Demonstrated experience leading complex client engagements or projects with limited supervision.
• Strong understanding of quality compliance and documentation requirements in regulated environments.
• Proven ability to lead mentor and coordinate cross-functional or junior team members.
• Excellent problem-solving organizational and client-facing communication skills.

IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other status protected by applicable law. is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements misrepresentations or material omissions during the recruitment process will result in immediate disqualification of your application or termination of employment if discovered later in accordance with applicable law. We appreciate your honesty and professionalism.