Research and Insight Services Manager

At Bristol SU we turn student insight into real change and were looking for someone to help us do more of it.

Bristol SUs Research and Insight Team delivers high-quality credible research that helps us understand and improve the student experience at the University of Bristol. Weve built something were proud of a team with a strong external reputation a growing commission pipeline and real influence over how Bristol SU makes decisions. Were now looking for a Research and Insight Services Manager to help us take it further.

This is a delivery-focused role at the heart of a busy high-performing team. Youll be responsible for managing the day-to-day running of research projects from brief to output: ensuring work is delivered on time to a high standard and with genuine impact. Youll work across a varied portfolio from internal insight projects that feed directly into SU strategy to externally commissioned work for university departments and organisations across the sector.

A key part of this role is income generation. Youll actively develop relationships with potential clients identify opportunities for commissioned work and play a central role in growing our external pipeline. Weve already demonstrated that there is strong demand for what we do your job is to help us meet it and build on it. Youll be confident having conversations with prospective clients scoping projects and translating research expertise into proposals that win work.

Visibility matters to us too. Youll work with our Digital and Marketing teams to build the online presence of the Research and Insight Team developing innovative ways to share and disseminate findings so that our work reaches and resonates with the right audiences. Youll also play an active role in building data literacy across the SU supporting teams to understand and use research confidently in their own planning.

The person were looking for is a skilled researcher who is as comfortable in a client conversation as they are in a methodology discussion. Youll bring energy and entrepreneurial instinct to growing our commission offer alongside the project management discipline to deliver consistently. Youll understand the power of research to drive real change and youll be motivated by seeing your work make a difference to students lives.

Whats the job

Role: Research and Insight Services Manager

Hours: Full Time - 35 Hours Per Week (to be worked flexibly part-time applicants welcome)

Salary: The starting salary for this role is 37192

Contract:1 Year Fixed-Term

Closing date: Thursday 2 July 2026 12pm

Who are we

Part business part charity part membership body Bristol SU is a seriously fun placeto work. Our professional staff do something extraordinary every day: we support student leaders to give people a voice in their education help people get the most out of their student experience and help people make the change they want in the world. We have over 32000 members 350 clubs and societies a diverse range of professional services and an innovative strategy that will help to create an inclusive and supportive University community.

What will you bring

• You have hands-on experience managing and delivering research projects from brief to output
• Youre confident building and maintaining stakeholder relationships
• You spot opportunities youre comfortable having commercial conversations and youre motivated by growing a pipeline as much as delivering one
• You communicate research with clarity and confidence making findings accessible and compelling for a range of audiences

Why apply

Because youre excited to make a difference!

We offer lots of great benefits including enhanced pay for parents taking maternity adoption or shared parental leave a competitive salary for the non-profit sector a generous pension scheme and at least 40 days holiday. Were committed to helping you achieve a healthy work-life balance through flexible working and are open to considering requests for part-time working. We provide professional training so that whatever your chosen field of work with the right mix of challenge and support youll gain fantastic experience and room to develop and advance your career.

We are proud to have been recognised through numerous accreditations and awards that demonstrate our commitment to creating a positive and supportive culture. We have appeared in the Inclusive Companies top 100 list and have won a number of awards for our commitment to diversity including best Students Union. No wonder 87% of our employees would recommend Bristol SU as a great place to work!

Equality Diversity and Inclusion are central to life at Bristol SU. We approach our work with positivity and celebrate our diverse and unique communities. Our people are proud of our values and care about creating diverse and supportive communities that are inclusive of age disability gender identity race religion sexual orientation and experience.

Bristol SU strives to have an inclusive culture and an environment for all underpinned by respect and compassion where everyone feels welcomed included supported valued and safe. Bristol SU recognises that candidates from some backgrounds/ identities may face additional barriers throughout their careers and when applying for new roles across the sector. We are committed to taking positive action to expand the diversity of our staff team by offering two guaranteed interview schemes a scheme for people of colour and a scheme for disabled people.

Be yourself be proud of the work you do and build a career in a place that knows different is good.

Key dates

• Closing Date: 2 July 2026 12pm
• Shortlisting: w/c July 6
• First Stage Interviews: w/c July 13
• Start Date: August 2026

Please visit our website to download our Applicant pack for more information before submitting your application.

For general enquiries please contact us at emailprotected.