SFMC Technical Architect

INNOCEAN USA a full-service advertising agency is looking for a skilled SFMC Technical Architect to join our team! We dont just look for fresh talent we look for fresh thinkers.

This is a hybrid role currently 3 days in-office. Local candidates only.

The SFMC Technical Architect is the primary authority for the structural integrity and strategic evolution of the Salesforce Marketing Cloud environment. Rather than focusing on individual campaign execution or script development this role is responsible for the technical blueprinting of the platform. You will serve as the bridge between high level business requirements and the technical frameworks and operational processes required to realize them ensuring that every solution from Journey Builder orchestration to Automation Studio workflows is secure scalable and engineered for maximum performance.

ESSENTIAL DUTIES/RESPONSIBILITIES
Operational Leadership: Applying deep experience and expertise of best-in-class application of the Salesforce platform to continuously iterate and modify marketing processes as merited to ensure teams are leveraged most compatibly with the platforms advantages and realities.
Security & Scalability: Ensure recommendations and solutions meet all necessary requirements and is sufficiently scalable and as much as possible enterprise-friendly.
Architectural Governance & Blueprints: Lead the creation and maintenance of high-level technical blueprints including Entity Relationship Diagrams (ERDs) data schemas and Integration maps (REST/SOAP); you must define the standards for JSON conversions data payloads and Triggered Send architectures to ensure a scalable and secure Source of Truth for the enterprise ecosystem.
Technical Strategy & Cross Functional Leadership: Act as the primary technical advisor for cross functional departments and initiatives validating complex business opportunities against platform capabilities including the strategic deployment of Einstein AI and predictive modeling while partnering with Media and Analytics to architect unified high-performance data streams.
Operational Excellence & Platform Health: Drive continuous improvement of the Salesforce environment by auditing system performance against platform guardrails establishing rigorous documentation standards for developers and optimizing Automation Studio and Journey Builder configurations to ensure long term platform health and efficiency.

REQUIREMENTS
Bachelors degree in information technology preferred
7 years managing servicing and/or executing programs for automotive Clients
Deep knowledge of Salesforce Marketing Cloud and adjacent platforms / products
Strong strategy problem-solving and critical thinking skills
Strong Client-facing presence and verbal communication skills
Experience leading large technology or transformational projects
Familiarity with agile development tools such as JIRA
Expertise in documenting business processes and requirements

BENEFITS
3 PPO Medical Plans through Anthem to choose from at low cost
Free Dental and Vision
401k match
Wellness reimbursement program
Company paid short- and long-term disability and basic life
Generous PTO
On-site Barista
Beautiful campus across from the Pacific Ocean

Salary range: $150000 to $161975
Pay is dependent upon several factors including but not limited to: years of experience client training and transferable skills.

Who are we We are a global brand growth company independent in spirit built on one belief: if it doesnt move people it wont move business. So we go where others dont. Deep inside human life. Closer to what people think feel value and do. Weve built the tools and methods to get there and stay there. The closeness is our advantage. Thats where momentum and growth live.