Employee Engagement Coordinator

Welcome to the City of Charlotte

Charlotte is Americas Queen City opening her arms to a diverse and inclusive community of residents businesses and visitors alike. Here you will find a safe family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety health and quality of life for all residents.

Our guiding principles include:

• Attracting and retaining a skilled and diverse workforce

• Valuing teamwork openness accountability productivity and employee development

• Providing all customers with courteous responsive accessible and seamless quality services

• Taking initiative to identify analyze and solve problems

• Collaborating with stakeholders to make informed decisions

SUMMARY

• Plan and execute professional high-quality events programs and initiatives that enhance employee morale engagement and well-being such as social gatherings team-building exercises recognition programs volunteer opportunities and wellness initiatives

• Plan and execute events programs and initiatives to boost employee morale engagement and well-being such as social gatherings team-building exercises recognition programs volunteer opportunities and wellness initiatives.

• Establish and maintain relationships with various vendors and community stakeholders to support engagement programs and events.

• Analyze feedback to identify trends and use data to inform and improve engagement strategies.

• Monitor and evaluate program effectiveness through data analysis feedback and employee surveys to ensure continuous improvement and alignment with organizational goals.

• Collaborate with leadership teams to align engagement strategies with departmental objectives and organizational goals.

• Develop and execute communication plans to ensure employees are well-informed about engagement initiatives their purpose and their impact.

• Propose innovative approaches and strategies to enhance employee engagement and workplace culture. Partner with leadership departmental units and other organizations to create a comprehensive and cohesive approach to employee engagement.

• Have the ability to provide employees with the ultimate employee experience.

• Performs related duties as required.

Minimum Qualifications

Education:
High School diploma or equivalent and one (1) year of related work experience.

Associates degree and a minimum of three (3) years of event planning experience is preferred.

Knowledge Skills and Abilities:

• Exceptional communication skills (written and verbal) to engage with employees at all levels and effectively convey information.

• Strong relationship-building skills to foster trust and collaboration with employees across diverse backgrounds and organizational levels. Awareness of current trends methods and best practices for fostering employee engagement.

• Knowledge of employment laws and regulations that impact employee engagement and workplace initiatives.

• Creative thinking to design and implement innovative engagement initiatives tailored to organizational and employee needs.

• Strong problem-solving and critical-thinking skills to address challenges related to employee engagement effectively.

• Proficiency in using relevant software and tools for communication data analysis and project management (e.g. Microsoft Office project management platforms).

• Exceptional ability to maintain confidentiality and discretion in sensitive matters.

• Positive and adaptable attitude with the ability to handle challenging situations professionally and effectively.

CONDITIONS OF EMPLOYMENT

The Citys Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes but is not limited to: reference checks social security verification education verification criminal conviction record check and if applicable a credit history check sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidates written authorization before obtaining a criminal background report motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process candidates may be asked to take a skills test and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race religion color sex national origin marital status age disability sexual orientation political affiliation or on the basis of actual or perceived gender as expressed through dress appearance or behavior.

Our culture is to serve the community honorably.

HOW TO APPLY

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where self-service application kiosks are available. They are located in our office at 700 East 4th Street Suite 200 Charlotte NC 28202. We are open Monday through Friday from 9:30 a.m. to 3:30 p.m. (EST) excluding official City holidays.

For questions about your application or the hiring process please email

The City of Charlotte is committed to making our services and programs accessible to all. Upon request auxiliary aids written materials in alternate formats language access and other reasonable accommodations or modifications will be provided. To make a request please fill out the Innovation & Technology ADA request form or call 704.336.4120.

BENEFITS

The City of Charlotte provides a comprehensive benefits package to eligible employees.

Clickhereto learn more about the City of Charlottes benefits.

The City of Charlotte is a drug and alcohol-free workplace.