Internal Communications Specialist

Title: Internal Communications Specialist

State Role Title:PR & Mktg Spec IV

Hiring Range: $85000 - $100000

Pay Band: 5

Agency: VA Information Tech Agency

Location:VA Information Technologies

Agency Website: Type: General Public - G

Job Duties

VITA seeks an energetic innovative efficient and experienced professional to join its Strategy and Communications Division as the internal communications specialist.

As a critical business function VITAs strong internal communications program is anchored by a robust intranet full of engaging and informative content.

The role includes fundamental communications responsibilities such as writing editing and posting to digital platforms but also will be involved in strategic planning measurement and analysis process development/improvement event execution project prioritization and identifying growth opportunities.

The internal communications specialist will serve on a productive fast-moving team responsible for internal external and customer communications reporting directly to the assistant director of communications.

The anticipated start date for this position is July 10 2026.

This role ensures information flows effectively across the agency supports leadership messaging improves cross-team collaboration and enhances the overall employee experience. Through a demonstrated ability to plan and manage projects the internal communications specialist promotes transparency shared purpose and connection both to other teammates and to the agencys mission.

The internal communications specialist should be a collaborative and curious storyteller adept at working with others to interpret complex technical jargon explain the why and motivate. They must be responsive flexible able to multitask effectively and capable of meeting tight deadlines.

A self-starter with a positive solution-focused attitude and excellent work ethic the internal communications specialist must excel at maintaining positive relationships with colleagues at all organizational levels and partnering to produce mutually beneficial results.

The internal communications specialist will:

Manage VITAs internal communication program to enhance information sharing through the intranet and other communications channels.

Apply knowledge of public relations marketing promotions and publications to produce promotional and strategic communications for projects.

Manage internal communications requests from colleagues and agency leadership including disseminating information to the appropriate professional for execution.

Proactively partner with colleagues to identify storytelling opportunities and develop content.

Develop and successfully implement measurable outcome-based communications plans for VITA initiatives.

Manage end-to-end execution of VITA newsletters including managing distribution lists; gaining approvals; collaborating with subject matter experts for content development; and tracking performance metrics.

Develop internal communications by gathering reporting and producing grammatically correct accurate accessible timely and engaging information for print and digital platforms.

Assist with the planning logistics and execution of 10 internal events yearly.

Review/edit presentations and content for internal audiences.

Ensure all internal communications (systems and content) follow AP Style; are compliant with accessibility regulations; and adhere to the internal communications guide and VITA policies.

Ensure alignment of all communications with VITAs mission voice and brand identity.

Produce analytics reports to show outcomes of internal communications efforts.

Other communications duties as assigned.

Join VITA at The Boulders in Richmond VA where innovation meets impact! As the Commonwealths leading IT agency were connecting protecting innovating and powering Virginias digital future through collaboration creativity and purpose. Our team thrives in a vibrant customer-focused environment that values growth accountability and forward thinking all while making technology work for every corner of Virginia.

Minimum Qualifications

Considerable experience in a communications PR digital publication marketing or similar role.

Considerable experience producing high-quality written and electronic communications including experience using and/or editing for AP style.

Considerable experience developing and successfully implementing strategic communications plans that include measurable goals.

Considerable experience writing grammatically correct content for diverse channels and audiences.

Experience translating complex information/processes into clear understandable language for non-technical audiences.

Considerable experience managing the functionality of and developing/disseminating content using content management systems (ex: SharePoint).

Considerable experience creating distributing and tracking the performance of electronic communications/newsletters.

Experience with project coordination including using productivity and project tracking tools.

Experience collaborating with colleagues subject matter experts and leaders.

Additional Considerations

Experience supporting internal communications initiatives and events.

Experience ensuring accessibility compliance.

Experience with information architecture.

Experience with process improvement.

Working knowledge of the Microsoft 365 platform and its associated applications especially SharePoint.

Working knowledge of state government functions and processes.

General knowledge of information technology related services.

Public information officer experience.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to Your Application in your account to check the status of your application for this position.

Complete an application with the required documents:
Resume
Cover letter
Portfolio or writing sample (articles publications communications plans etc.)

These materials will be used to evaluate the candidates communications abilities and verify applied experience. Applications without all required documents will not be considered.

This position is eligible for one (1) day telework.

Applicants must consent to a fingerprint background check.

The Commonwealth of Virginia welcomes all applicants authorized to work in the United States. Sponsorship is not provided; therefore applicants must be a citizen or national of the U.S. a Lawful Permanent Resident or an alien authorized to work.

State applications and/or resumes will only be accepted as submitted online by 11:55 p.m. on the closing date through the state applicant tracking system. We will not accept applications resumes cover letters any other format. Please refer to Your Application in your PageUp account to check the status of your application for this position. The decision to interview an applicant is based on the information provided in the application and/or resume.

Reasonable accommodations are available to persons with disabilities during the application and/or interview processes per the Americans with Disabilities Act.

VITA is a Virginia Values Veterans (V3) official certified state agency that provides hiring preference to Veterans and Members of the Virginia National Guard in support of Executive Order 29 (2010). If you are a Veteran or Virginia National Guard Member we encourage you to apply and receive preference in the hiring process. AmeriCorps Peace Corps and other national service alumni also are encouraged to apply.

Contact Information

Name: VITA Human Resources

Phone:

Email:

In support of the Commonwealths commitment to inclusion we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation if applicable to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at .

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1 2022- February 29 2024 can still use that COD as applicable documentation for the Alternative Hiring Process.