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About Us

The North Carolina State Highway Patrols primary mission is to reduce collisions and make the highways of North Carolina as safe as possible. The NCSHP has more than 1600 troopers who cover nearly 80000 miles of North Carolina roadways more than any other state except addition to enforcing the states traffic laws state troopers also guide traffic during hurricane evacuations re-route traffic around hazardous chemical spills and they stand ready should any act of terrorism occur. State Troopers are committed to protecting North Carolinas motoring public.

Description of Work

Knowledge Skills and Abilities/Management Preferences

*THIS IS AN ANTICIPATED VACANCY*

Salary Range: $39244--$46500 Salary Grade:NC08

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This position is located at:

512 N. Salisbury Street

Raleigh NC 27610

Key Responsibilities

• Provides office support functions i.e. sorting/routing incoming materials handling/distribution of mail updates files and database systems etc.
• Provides advisory and clerical support for Sergeants. Serves on teams and boards at the pleasure of the Troop Commander and/or Senior Patrol Management.
• Collects and compile data using report/spreadsheet formatting.
• Enters traffic enforcement data into computer database.
• Interacts with Administrative Office of the Courts personnel to assist with court dates for uniform members and updating citation information. Department of Transportation personnel for roadway conditions weather conditions traffic control situations traffic signage/lights and planning for special events Department of Motor Vehicles for drivers license registration and insurance information public officials for the purposes of legislative action matters coordination of special law enforcement events with potential applicants seeking employment with the North Carolina State Highway Patrol the media and citizens concerning accident reports weather conditions commendations directions stored or seized vehicles motor vehicle laws and complaints and with uniform members through the utilization of computer messaging programs to deliver messages.
• Maintains timekeeping balances i.e. shift premium compensation sick and vacation leave balances. Facilitates/schedules/records movement of cargo requiring Patrol escort. Tracks due dates of reports and expiration of equipment for the District. .
  Manages fuel inventory via Systems Applications and Products (SAP).
• Maintain files

To receive credit for your work history and credentials you must provide the information on the application form. Any information omitted from the application form listed as general statements listed under the text resume section or on an attachment will not be considered for qualifying credit.

Candidates meet the minimum qualifications of this position if they meet the minimum education and experience listed onthe vacancy announcement. Vacancy specific knowledge skills and abilities (KSAs) and/or management preferences are notrequired. Applicants who possess the following are preferred:

• Experience maintaining confidential files and/or records.

• Experience providing customer service and/or information to the general public individuals and/or groups.

• Experience utilizing a computer and associated programs (ex. Microsoft Excel Microsoft Outlook Microsoft Word).

• Experience composing and/or reviewing official communication and/or documents.

• Experience processing invoices for payment and tracking expenses

• Current or prior State Highway Patrol administrative/clerical experience preferred..

• Previous administrative/clerical experience in one of the following areas law enforcement agency law firm/legal office or military department.

• Experience with any/all of the following: Administrative Office of the Courts (AOC) Computer Aided Dispatch (CAD) Division of Criminal Information (DCI) E-Procurement Fiori Time Management NCAS P-cards state fiscal inventory

Position/Physical Requirements:

• Typical work schedule: Monday-Friday; 8:00am-5:00pm

Note:Qualified recommended applicant(s) must undergo and successfully pass:

• Criminal Background Investigation

• Drug Screening Test

Please note: Job postings close at 11:59:59 p.m. the night before the listed Posting End Date above.

Minimum Education and Experience

Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See the Education and Experience Equivalency Guide for details.

High school diploma or General Educational Development (GED) diploma

AND

two years of related administrative experience; or equivalent combination of education and experience.

The NC State Highway Patrol (NCSHP) selects applicants for employment based on required education and experience and job-related knowledge skills and abilities without regard to race religion color national origin sex pregnancy gender identity or expression sexual orientation age (40 or older) disability National Guard or veteran status genetic information political affiliation or political influence.

Mission of the North Carolina State Highway Patrol is to protect our State with integrity loyalty and professionalism. The North Carolina State Highway Patrol will excel as a national leader in public service through innovative law enforcement strategic preparedness and community engagement.

The Mission of the District is to have assigned personnel regularly patrol the highways of the district to assure the safe efficient transportation of people and commodities on those highways.

We are an Employment First state ensuring that people with disabilities have equal opportunities to succeed in the state government workplace. NCSHP supports pay equity for women establish paid parental leave for birth adoption and foster care and implement fair chance policies. Join a team that welcomes values respects and supports all members of our work community.

Application Resources
State of North Carolina Hiring Process Information here.

Be sure to complete the application in full.Resumes may be uploaded with your application but will not be accepted in lieu of a fully completed application and will not be considered for qualifying credit. See Resume or See Attachment will NOT be accepted.

Information should be provided in the appropriate areas to include the following: Education including high school and all degrees obtained Work Experience and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.

Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions you must provide supporting information within the Work Experience section of the application to support your answers.

If multiple applications are submitted to an individual posting only the most recent application received prior to the closing date will be accepted.

All applicants must complete and submit a state application for employment using the Oline Application System for the State of North Carolina by 11:59pm on the night before the closing date listed or the application will be deemed untimely and will not be processed.

Please make sure that you have entered all necessary information on your application. Once you hit submit you will not be able to edit or reapply to this position to add information or attachments even if you withdraw your application.

Due to the volume of applications received we are unable to provide information regarding the status of your application over the check the status of your application please log in to your account. Upon the closing date applications are Under Review and will be screened by Human Resources for the qualified hiring process may take several weeks.

Degree/College Credit Verification

Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. If you have student loans becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit to learn more.

Veterans and National Guard Preference

Applicants seeking Veterans Preference must attach a DD Form 214 Certificate of Release or Discharge from Active Duty along with the state application.

Applicants seeking National Guard Preference must attach an NGB 23A (RPAS) along with the state application if they are a current member of the NC National Guard in good standing.

Applicants who are former member of either the NC Army National Guard or the NC Air National Guard with honorable discharge and six years of creditable service must attach a copy of the DD 256 or NGB 22 along with the state application.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA) NCSHP is committed to the full inclusion of all qualified individuals. As part of this commitment NCSHP will ensure that persons with disabilities or known limitations covered by the PWFA are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process please contact the person indicated below.

Employment Eligibility
It is the policy of the State of North Carolina and NCSHP that all employees provide proof of employment eligibility (immigration and naturalization) before or on the first day of employment. We participate in E-Verify (Employment Eligibility Verification System).

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination harassment or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy childbirth or related medical conditions; and for religious beliefs observances and practices.

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