Application Sales Engineer

Element has an opportunity for an Application Sales Engineer. In this role you will be responsible for conversion of more complex requests for quotes (RFQs) to high quality bids and quotations. You will establish and maintain a strong relationship with clients throughout the sales cycle: proactively following up on leads for future business opportunities being responsible for following up and converting more complex RFQs to high quality quotations per customer expectations and making detailed testing proposals.

The Application Sales Engineer must be able to articulate Element testing to both business and technical users. They must be able to identify all technical requirements of assigned accounts to assure quotations are complete and addition to client relations this role will interact with the Element Sales Team General Manager and lab personnel. The ideal candidate will be customer focused action oriented approachable and patience.

This position is a 100% in-office/onsite role that will report into our Boxborough MA lab.

Please note: Sponsorship is not available for this opportunity.

• Proactively develop contacts and engage with customers using phone email web conferencing
• Contact clients to qualify the potential of the quote request
• Identify current and future customer service requirements by establishing personal rapport with potential and actual customers acting as a liaison between the customers and Element
• Receive and process request for quotations (RFQ)
• Prepare quotes by studying blueprints plans and related customer documents; consulting with Program Managers technical experts and other technical staff within Element
• Conduct document validation to determine non-standard methods
• Calculate or establish pricing lead-time from standard price lists local costing models as well as from operational input
• Follow-up on quotations for the assigned customer base and or quotations produced providing clarification and modifications when required
• Assist in entering more complex purchase orders when needed
• Actively utilize CRM to record activities ensuring contact details are accurate duplicates are removed new information is added and accurate call / visit logs are entered
• Achieve sales goals by increased conversion and penetration of accounts
• Build and maintain a working knowledge of Elements service offerings; participate in training / coaching opportunities
• Ensure compliance with all Element policies including but not limited to terms and conditions trade compliance treatment of others moral code of conduct and employee handbook.
• Ensure adherence to all applicable laws pertaining to safety environment and corporate governance

• 25 years of experience in a technical role within a testing laboratory environment with preference for candidates with engineering experience and exposure to customer-facing or sales responsibilities
• Hands-on experience performing or supporting vibration testing; strong understanding of test methods procedures and requirements including the ability to scope and price testing services
• Background in materials testing metallurgy or composites strongly preferred
• Ability to interpret and apply technical instructions specifications and data from written verbal diagrammatic or schedule-based formats
• Solid analytical skills including the ability to calculate figures such as pricing discounts commissions and cost estimates and apply basic algebra and geometry concepts
• Experience developing proposals including cost estimates work plans and terms and conditions with the ability to assess client needs and translate them into testing solutions
• Strong client-facing skills with the ability to interface with customers win new business and build relationships
• Proficiency in Microsoft Office (Word Excel) and familiarity with systems such as Dynamics AX and CRM preferred
• Well-developed written and verbal communication skills with strong interpersonal and collaboration abilities
• Professional presence with the flexibility to represent the company at customer sites community events and internal initiatives
• Valid drivers license with an acceptable driving record; willingness to travel overnight as needed

At Element we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming the worlds most trusted testing partner.

All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age disability ethnic origin gender marital status race religion responsibility of dependents sexual orientation or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.