IT Business Enablement Manager

Lennox (NYSE: LII) Driven by 130 years of legacy HVAC and refrigeration success Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox we win as a team aiming for excellence and delivering innovative sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team members contributions and offers a supportive environment for career development. Come stay and grow with us.

The IT Business Enablement Manager serves as the critical liaison between business stakeholders and technology teams. This role is responsible for eliciting analyzing and translating business needs into clear actionable technical requirements that enable successful delivery of technology solutions. The TBA ensures solutions align with business goals optimize processes and deliver measurable value.

Key Responsibilities:

Business & Stakeholder Engagement

• Partner with business leaders product owners and end users to understand business objectives pain points and desired outcomes
• Facilitate stakeholder interviews workshops and working sessions
• Act as a trusted advisor by recommending technology-enabled solutions that improve efficiency and effectiveness

Requirements & Analysis

• Elicit document and manage business and functional requirements (e.g. BRDs FRDs user stories acceptance criteria)
• Translate business requirements into technical requirements in collaboration with architects and engineering teams
• Perform gap analyses impact analyses and process mapping (current state vs. future state)
• Support prioritization and scope definition to balance business value cost and timelines

Delivery Support

• Work closely with project managers product owners enterprise applications teams and QA teams throughout the SDLC or Agile lifecycle
• Support solution design reviews to ensure alignment with documented requirements
• Assist with test planning UAT coordination defect triage and validation of delivered functionality
• Ensure traceability between requirements design testing and deployed solutions

Process & Continuous Improvement

• Identify opportunities for process optimization automation and technology modernization
• Contribute to standards templates and best practices for business analysis and documentation
• Support change management and user adoption through training materials and communication

Required Qualifications

• Bachelors degree in Information Systems Computer Science Business Administration or related field (or equivalent experience)
• 5 years of experience as a Business Analyst Technology Business Analyst Business Relationship Manager or similar role
• Strong experience working with:
  • Requirements elicitation and documentation
  • Agile and/or Waterfall delivery methodologies
  • Cross-functional technology teams
• Excellent written and verbal communication skills
• Proven ability to translate complex business needs into clear technical solutions

Preferred Qualifications

• Experience in enterprise applications cloud platforms data/analytics or system integrations
• Familiarity with tools such as Jira Confluence Azure DevOps SQL Visio Lucidchart or similar
• Knowledge of API-based integrations data flows and system architectures
• Experience supporting large-scale digital transformation initiatives
• Experience working in a Manufacturing Distribution or HVAC environment a plus.

Key Competencies

• Analytical and structured problem-solving
• Stakeholder management and influencing skills
• Attention to detail with a big-picture mindset
• Ability to work independently in a fast-paced environment
• Strong organizational and prioritization skills

Compensation: This is a salaried exempt role. The starting salary range for this role and market is between $105k - $138kannually. Factors that may affect starting salary include geography/market and the skills education experience and other qualifications of the successful candidate. Employees in this role are also eligible for an annual bonus in accordance with the terms of the Companys applicable plan. Employees in this role are not eligible for overtime.

Benefits:Subject to applicable eligibility requirements the following benefits are offered for this role: tuition reimbursement; medical dental and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance.

Depending on date of hire and subject to applicable eligibility requirements new employees in this role also receive up to: 12 days paid time off 2 paid well-being days 1 paid volunteer day 12 paid holidays and 3 floating holidays per year.

Our Culture: At Lennox our Core Values of Integrity Respect & Excellence are ingrained in the fabric of the organization. They define our culture which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team members contributions. As an equal opportunity employer we are committed to recruit develop and retain talented individuals from a wide range of backgrounds ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox youll take pride in our brands knowing you are part of something special. Come stay and grow with us!

Disclaimers:The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time with or without notice subject to applicable law.