Customer Experience Office Manager

JDR

Job Location:

Port Washington, WI - USA

Hourly Salary: $ 20 - 25

Posted on: 22 hours ago

Vacancies: 1 Vacancy

Job Summary

Responsive recruiter

Benefits:

Competitive salary
Paid time off
Training & development

Part TIme Customer Experience Office Manager Flooring & Home Improvement
Location: 270 Main Street Ste 3 Port Washington NY 11050
Employment Type: Part-Time with PTO (9:00AM-2:00PM or 8:00AM-1:00PM))
Salary Range: $20.00-$25.00/hr

Ready to Build Something Awesome

This isnt just another desk job its a front-row seat to helping grow the Floor Coverings International brand from the ground up in our hometown market.

Were a family-owned fast-growing flooring and home improvement company looking for a savvy high-energy Office and Marketing Manager to join us on the journey. Youll wear multiple hats from local marketing and event planning to running our daily operations and your ideas will shape how we grow.

If youre an organized go-getter whos equal parts creative and customer-focused this could be your dream job.

What Were Looking For

2 years in office admin customer service (flooring or home services is a big plus).
Must have a valid drivers license and reliable transportation.
Must be a U.S. citizen.
Comfortable being independent you take initiative stay on top of tasks and keep things moving.
A natural storyteller with a love for social media. Bonus: you dabble in content creation or editing.
Tech-literate and willing to learn especially with platforms like Salesforce Quickbooks Excel Social Media phone and payments systems.
Organized resourceful and able to manage multiple balls in the air (without dropping any).
A people-person because creating great customer experiences is just who you are.

What Youll Do A Little Bit of Everything and Thats the Fun Part

Operations & Office Management

Stay on top of the phone system so every call hears your voice.
Turn website and phone leads into scheduled appointments.
Order flooring & materials manage logistics and enter invoices into QuickBooks.
Keep us organized in Salesforce and QuickBooks from lead to close.
Ensure every customer experience ends on a high note follow-ups thank-you notes and yes review requests.

Marketing & Community Engagement

Post fresh engaging content on social (FB Insta LinkedIn etc) that tells our story and highlights our work.
Coordinate with digital marketing partners to ensure were hitting the mark online and maximizing our return on ad spend SEO ads web presence.

Why Youll Love Working With Us

This is your chance to grow with a growing company and help shape what it becomes.
Were family-owned and people-first we care about craftsmanship community and culture.
Your voice will be heard we welcome ideas not just task-doers.
No two days are the same and we mean that in the best way.
Competitive pay performance bonuses and lots of room to grow your role over time.

Meet Awie and Guy- owners of Floor Coverings International
Awie and Guy are proud to be among the newest franchise owners in their area and they couldnt be more excited to be building their business in the same community where they live and are raising their two children. For them this isnt just a business its personal.

With more than 25 years each in the corporate world Awie and Guy gained invaluable experience in leadership operations and customer care. Yet they always shared a dream of owning something of their own a business built around their values their vision and their family.

When they discovered the Floor Coverings International model where customers are treated with genuine kindness and respect while receiving a beautiful flooring transformation they knew they had found the right fit. The combination of strong systems exceptional products and a customer-first philosophy immediately resonated with them.

Now as they continue to grow Awie and Guy are excited to bring on their first employee someone who shares their passion for outstanding service and community impact. They are building more than a flooring business; they are creating a legacy for their family and a company their community can trust for years to come.

If youre a proactive and organized professional with a passion for delivering exceptional service and contributing to a growing business we want to hear from you! Apply today to become a key member of our Floor Coverings International family in the greater Manhasset area.

Compensation: $20.00 - $25.00 per hour

Floor Coverings International is the#1mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400000 customers give us an average 4.8 star rating. Thats a big reason why were growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun we are the company for you!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to Floor Coverings International Corporate.

Required Experience:

Responsive recruiterBenefits:Competitive salaryPaid time offTraining & developmentPart TIme Customer Experience Office Manager Flooring & Home ImprovementLocation: 270 Main Street Ste 3 Port Washington NY 11050Employment Type: Part-Time with PTO (9:00AM-2:00PM or 8:00AM-1:00PM))Salary Range: $20.00...