Program Manager, Development Programs & Learning Systems

About Carrier

Carrier Global Corporation global leader in intelligent climate and energy solutions is committed to creating innovations that bring comfort safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control air quality and transportation we improve lives empower critical industries and ensure safe transport of food lifesaving medicines and more. Since inventing modern air conditioning in 1902 we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class inclusive workforce that puts the customer at the center of everything we do. For more information visit or follow on Carrier social media at @Carrier.

Carrier is looking for a seasoned Program Manager that will lead our learning development and learning system initiatives.

Key Responsibilities

Development Program Design & Management

• Build and manage development programs that support technical professional and leadership growth across the Commercial HVAC organization.
• Partner with Engineering Field Operations Sales and HR to identify capability needs and design programs that address them.
• Develop structured learning pathways for:
  • Commercial HVAC technical mastery (chillers rooftops hydronics)
  • Controls and building automation
  • Commissioning diagnostics and system optimization
  • Customer facing and project management skills
  • Leadership and people management development
• Integrate hands-on learning experiences such as factory tours lab sessions field ride alongs and mentorship with Carrier experts.
• Manage program logistics including communications scheduling cohort/speaker coordination and resource development.
• Track participant progress certifications and skill attainment; provide insights to leadership on program impact and workforce readiness.

LMS Ownership & Administration

• Serve as the primary administrator for Carriers LMS supporting Commercial HVAC teams across field operations service and sales as well as external customers.
• Manage course setup certifications learning paths user groups and reporting dashboards.
• Partner with IT HR and vendor teams to maintain system performance and implement enhancements.
• Monitor learning analytics to identify skill gaps training needs and opportunities for optimization.

Cross Functional Collaboration

• Work closely with engineering leaders field service and sales managers and product teams to align development programs with real-world job demands.
• Support managers and mentors in coaching employees and tracking their development.
• Communicate program outcomes workforce readiness metrics and learning insights to senior leadership.

Reporting & Workforce Insights

• Develop dashboards and reports highlighting program impact certification completion technical skill progression and LMS utilization.
• Use data to inform workforce planning training investments and continuous improvement initiatives.

Required Qualifications

• Bachelers degree in Instructional Design Education or Engineering
• 5 years of experience designing and managing development programs technical training or workforce development initiatives
• 3 years of experience administering an LMS
• 3 years of project management experience with the ability to coordinate across engineering field operations and product teams

Preferred Qualifications

• Excellent communication and facilitation skills especially with technical audiences.
• Comfort with data analysis reporting tools and learning metrics.
• Understanding adult learning principles and competency-based development.
• Creative problem-solving skills and strong attention to detail.
• Excellent organizational and time management skills with the ability to manage multiple projects simultaneously and meet deadlines.
• Strong skills in Microsoft Office (Word PowerPoint Excel) and collaboration platforms (SharePoint Teams etc.).
• Familiarity with commercial HVAC systems chillers controls or largescale mechanical systems.
• Experience supporting field technicians sales engineers or commercial service teams.
• Knowledge of industry standards and certifications (ASHRAE AHRI EPA 608 OSHA etc.).

Pay Range

Other Compensation

Benefits

Employees are eligible for benefits including:

• Health Care Benefits: Medical Dental Vision; Wellness incentives

• Retirement Benefits

• Time off and Leave: Paid vacation days up to 15 days; paid sick days up to 5 days; paid personal leave up to 5 days; paid holidays up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation

• Disability: Short-term and long-term disability

• Life Insurance and Accidental Death and Dismemberment

• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account

• Tuition Assistance

To learn more about our benefits offering please click here Work with us Carrier Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors such as date of hire and the applicability of collective bargaining agreements.

Carrier EEO Statement and Accommodations Process

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans Readjustment Assistance Act.

If you require a reasonable accommodation to complete the application process participate in an interview or otherwise engage in the hiring process please contact us at . We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

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Use of AI

Technology-enabled tools may support parts of the recruitment process with oversight by people.