Recruitment Vendor & Program Lead

LOCATION: Hounslow

REPORTING TO:Director of Talent & Engagement

SHIFT PATTERN: Hybrid

CONTRACT: 6 months Fixed Term Contract

SALARY: Competitive

If you require any additional support or adjustments during the recruitment process please dont hesitate to contact our Recruitment Department Were here to help!

ROLE OVERVIEW AND PURPOSE

The Recruitment Vendor & Program Lead will play a key role in shaping how ABM UKI attracts engages and manages external talent. This role will lead the evolution of agency recruitment and contingent labour delivery ensuring the business has access to high-quality talent through an effectivescalableand well-governed supply model.

The role is accountable for implementing and optimising the MSP while enhancing recruitment processesimproving candidate and hiring manager experienceand embedding consistent ways of working across a decentralised organisation.

Acting as thecentral pointofexpertisefor external recruitment delivery the role will partner closely with Talent AcquisitionProcurementand Operations to strengthen agency performance improve talent outcomes and build a more strategic insight-led approach to workforce planning. It will also support the development of diverse and ESG-aligned talent pipelines ensuring recruitment partners contribute to broader business priorities. Through data and market insight the role will drive better hiring decisions improve efficiency and reduce risk across contingent hiring.

KEY RESPONSIBILITIES

• Support the design and rollout of the MSP model across UKI business units ensuring it enhances recruitment delivery and hiring manager experience

• Own MSP governance focusing on enabling effective recruitment outcomes whilemaintainingappropriate levelsof control and compliance

• Establish and lead governance forums with a focus on talent delivery supplierperformanceand workforce insights

• Drive adoption of consistent recruitment processes reducing reliance on off-framework and reactive hiring approaches

• Conduct a full review of current recruitment suppliers toestablishcapabilitycoverageand performance baseline

• Partner with Talent Acquisition Operations and Finance to forecast contingent labour demand and align talent supply strategies

• Lead supplier optimisation activity to ensure the right mix of agency partners aligned to business hiring needs

• Support theselectionof strategic recruitment partners through structured evaluation and engagement processes

• Create and manage a UKI-wide Preferred Supplier List (PSL) aligned todifferent rolessectorsand service lines

• Define clear expectations for suppliers in terms of candidate quality speed diversity and hiring outcomes

• Monitor supplier performance and lead regular reviews focused on continuous improvement and talent delivery

• Support the development of consistent terms and engagement models with agency partners

• Contribute to commercial discussions with suppliers balancing cost with quality and speed of hire

• Implement consistent approaches to rate management whereappropriate aligned to market conditions and role requirements

• Ensure recruitment activity aligns with regulatory requirements including IR35 and wider labour compliance

• Build andmaintainreporting that provides insight into recruitment activity time-to-fill supplierperformanceand workforce trends

• Provide visibility of external hiring activity across divisionsidentifyingopportunities to improve efficiency and outcomes

• Identifyand address inefficiencies in recruitment processes including delaysduplicationor poor candidate experience

• Use data and insight toidentifytrends skills gaps and opportunities to improve workforce planning

• Act as a trusted partner to senior operational leaders advising on recruitment strategy and external talent approaches

• Work closely with HR Talent Acquisition Finance and Procurement to ensure a joined-up approach to hiring

• Drive consistent high-quality recruitment practices across a decentralised organisation

• Collaborate with ESG Social Impact and DE&I teams to ensure agency partners support diverse talent pipelines

• Identifyand engage specialist and diversity-focused recruitment partners to broaden access to talent

REQUIRED SKILLS AND EXPERIENCE

• Significant experiencein recruitment operations agency management or contingent workforce delivery

• Proven experience implementing or managing MSP or similar recruitment delivery models

• Strong understanding of recruitment best practice supplier engagement and talent market dynamics

• Experience working with agency partners to improve candidate quality hiring speed and overall recruitment outcomes

• Commercial awareness with the ability to balance cost quality and delivery in recruitment decisions

• Experience developing supplier strategies PSLs or structured recruitment partner models

• Demonstrated ability to drive process improvement and enhance recruitment delivery in complex organisations

• Strong analytical skills with the ability to use data to improve hiring outcomes and workforce planning

• Experienceoperatingin multi-site or decentralised environments

• Ability to influence and partner with senior stakeholders in a matrix organisation

• Strong project management skills with experience delivering cross-functional initiatives

• Knowledge of regulatory considerations related to contingent labour (e.g. IR35 minimum wage compliance)

QUALIFICATIONS

• Bachelors degree or equivalent experience (HR Business or related field)

• Relevant professional certifications desirable (e.g. CIPD MSP/VMS certifications)

• Project management qualification (e.g. PRINCE2 Agile PMP) desirable but not essential

Were proud to offer a great range of benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work our innovative employee app where you can find:

• Perks: discounts gift cards cashback and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health money and work
• Support: Online chat or telephone service for urgent support in a crisis

For more information about ABMs benefits visit our

About ABM:

ABM (NYSE: ABM) is one of the worlds largest providers of integrated facility engineering and infrastructure solutions. Every day over 100000 team members deliver essential services that make spaces cleaner safer and efficient enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate aviation mission critical and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter more connected spaces ABM is investing in the future to meet evolving challenges and build a healthier thriving world. ABM: Driving possibility together.

For more information visit.

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age disability gender reassignment sex marriage and civil partnership status pregnancy and maternity status race religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.

Required Experience:

Senior IC