CSS Onboarding
New Haven, CT - USA
Job Summary
Job Description:
At Bank of America we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients teammates communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace attracting and developing exceptional talent supporting our teammates physical emotional and financial wellness recognizing and rewarding performance and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America you can build a successful career with opportunities to learn grow and make an impact. Join us!
Job Description:
This job is responsible for performing Know Your Customer (KYC) and customer due diligence activities for commercial client onboarding and account opening procedures. Key responsibilities include ensuring timely completion and accuracy of policy and regulatory requirements related to Anti-Money Laundering (AML) money services businesses other high-risk indicators or industries and related KYC activities and engaging with clients and internal partners on timing and required deliverables to complete the onboarding and account opening process.
Responsibilities:
Execute assigned AML/KYC client onboarding and account opening activities in accordance with established policies procedures and regulatory requirements demonstrating accountability for accuracy timeliness and documentation standards.
Identify and escalate potential operational procedural or control gaps observed during onboarding activities in alignment with internal risk management and compliance protocols.
Provide clear and consistent information to clients and internal partners regarding AML/KYC onboarding requirements documentation standards and account opening processes.
Proactively engage with client contacts to communicate onboarding timelines required documentation and next steps needed to support completion of the onboarding process.
Support Customer Due Diligence (CDD) activities by collecting reviewing and validating required information to ensure compliance with AntiMoney Laundering (AML) Know Your Customer (KYC) money services business requirements highrisk industry indicators and other applicable regulatory or policy standards.
Maintain accurate records and supporting documentation in designated systems to ensure auditability regulatory readiness and adherence to recordretention requirements.
Required Qualifications:
Experience supporting AML/KYC due diligence and onboarding activities including appropriate identification documentation and escalation of potential risks in accordance with policy and regulatory requirements
Demonstrated ability to analyze information apply critical thinking and align onboarding or duediligence activities to client needs and business objectives
Strong organizational skills with the ability to manage tasks and projects independently while meeting established deadlines
Ability to balance multiple priorities and coordinate effectively with multiple internal partners in a fastpaced environment
Demonstrated interpersonal collaboration and communication skills appropriate for interaction with clients and internal stakeholders
Proficiency in Microsoft applications including Word Excel PowerPoint SharePoint and Outlook
Desired Qualifications:
Bachelors degree or equivalent work experience
Familiarity with Global Commercial Banking or comparable commercial financial services environments
Advanced proficiency in Microsoft Excel (e.g. data analysis formulas reporting).
Prior experience in a clientfacing role
Experience using data visualization or reporting tools such as Tableau
Skills:
Account Management
Attention to Detail
Problem Solving
Process Effectiveness
Project Management
Customer and Client Focus
Decision Making
Due Diligence
Prioritization
Written Communications
Minimum Education Requirement:
High School Diploma/GED or equivalent work experience
Shift:
1st shift (United States of America)Hours Per Week:
40Pay Transparency details
US - CT - New Haven - 157 Church St - New Haven Green (CT2226) US - MA - Boston - 100 Federal St - 100 Federal St Lp (MA5100) US - NY - New York - ONE BRYANT PARK - BANK OF AMERICA TOWER (NY1100)Pay and benefits informationPay range$34.33 - $46.40 hourly pay offers to be determined based on experience education and skill set.Discretionary incentive eligibleThis role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits access to paid time off resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.About Company
What would you like the power to do? At Bank of America, our purpose is to help make financial lives better through the power of every connection.