Specialist , Fraud Operations

Specialist Fraud Operations Pune India
Are you driven to protect customers and ensure secure digital transactions Do you excel at identifying suspicious activity analysing fraud patterns and making quick accurate decisions in a fastpaced environment If you have experience with fraud monitoring tools transaction reviews and crossteam collaboration to strengthen fraud controls this role is for you. Join Western Union in Pune as a Specialist Fraud Operations and help safeguard our customers while enhancing the overall fraudprevention experience.

Western Union powers your pursuit.

As a Specialist Fraud Operations you will ensure accurate and timely execution of fraudmonitoring activities across assigned platforms. You will review transactions identify potential risks and support investigations to protect customers and maintain compliance with established fraudprevention this role you will be working in rotational shifts and conduct real-time analysis of transactional and customer records to link unidentified transactions and accounts to fraud patterns.

Key responsibilities:

• Identify emerging fraud trends and proactively implement measures to prevent potential fraud losses.
• Assess new fraud patterns and recommend updates or adjustments to riskdecision rules to enhance frauddetection effectiveness.
• Perform accurate data entry and maintenance of customer account information in alignment with established organizational policies and compliance standards.
• Adapt to evolving business needs with responsibilities expanding based on operational priorities and fraudrisk requirements.

What we require:

• Bachelors degree.
• Working experience in at least one of the following areas: Fraud monitoring risk assessment finance compliance or statistics.
• Intermediate - Advanced MS Excel.
• Intermediate - Advanced SQL programming.
• Strong English skills (written and verbal).
• Work schedule flexibility (may include evening and/or night hours).
• Understanding financial services & products industry dynamics & trends.
• Relevant experience in analysis and reporting.
• Strong analytical organizational and multitasking skills.
• Be confident in making logical decisions under low supervision.

We make financial services accessible to humans everywhere. Join us for whats next.

Western Union is positioned to become the worlds most accessible financial services company transforming lives and communities. Were a diverse and passionate customer-centric team of over 8000 employees serving 200 countries and territories reaching customers and receivers around the globe. More than moving money we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper we support our employees in achieving their professional aspirations. Youll have plenty of opportunities to learn new skills and build a career as well as receive a great compensation package. If youre ready to help drive the future of financial services its time for Western Union. Learn more about our purpose and people at will also have access to short-term incentives multiple health insurance options accident and life insurance and access to best-in-class development platforms to name a few
( Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your India specific benefits include:

• Employees Provident Fund EPF
• Gratuity Payment
• Public holidays
• Annual Leave Sick leave Compensatory leave and Maternity / Paternity leave
• Annual Health Check up
• Hospitalization Insurance Coverage (Mediclaim)
• Group Life Insurance Group Personal Accident Insurance Coverage Business Travel Insurance
• Cab Facility
• Relocation Benefit

Western Union values in-person collaboration learning and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face we are better able to learn from our peers problem-solve together and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race color national origin religion political affiliation sex (including pregnancy) sexual orientation gender identity age disability marital status or veteran status. The company will provide accommodation to applicants including those with disabilities during the recruitment process following applicable laws.

#LI-MT #LI-Hybrid

Estimated Job Posting End Date:

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.