Director Specialty Hub Pharmacy

Amerita

The Specialty Hub Pharmacy Director is responsible for the strategic leadership operational performance and clinical excellence of Ameritas Specialty Hub services across the United States. This role provides oversight of specialty pharmacy operations and the Specialty Access Team ensuring seamless patient onboarding efficient therapy access and exceptional service delivery.

This leader will drive operational consistency optimize patient access pathways and ensure compliance with all regulatory and accreditation standards while supporting business growth and enhanced patient outcomes.

We Offer:

Medical Dental & Vision Benefits plus HSA & FSA Savings Accounts
Supplemental Coverage Accident Critical Illness and Hospital Indemnity Insurance
401(k) Retirement Plan
Company paid Life and AD&D Insurance Short-Term and Long-Term Disability
Employee Discounts
Tuition Reimbursement
Paid Time Off & Holidays

• Provides national oversight of Specialty Hub operations including intake benefits investigation prior authorization and patient onboarding
• Leads specialty pharmacy operations to ensure efficient dispensing care coordination and adherence to clinical protocols
• Develops and implements scalable processes to support growth and operational efficiency
• Establishes and monitors KPIs related to turnaround times access success rates patient satisfaction and financial performance
• Directs the Specialty Access Team to ensure timely and accurate benefits verification authorization and financial assistance coordination
• Optimizes patient access workflows to minimize delays in therapy initiation
• Collaborates with payers manufacturers and internal stakeholders to improve access outcomes
• Partners with executive leadership to define and execute the specialty hub strategy
• Identifies opportunities for service expansion innovation and improved patient experience
• Supports business development initiatives including payer and manufacturer partnerships
• Leads mentors and develops a high-performing team across operations and access functions
• Fosters a culture of accountability collaboration and continuous improvement
• Ensures appropriate staffing models and organizational structure to support national operations
• Ensures adherence to all federal and state regulations accreditation standards (e.g. URAC ACHC) and company policies
• Maintains audit readiness and oversee quality assurance programs
• Promotes a culture of patient safety and regulatory compliance
• Manages budget and financial performance for specialty hub operations
• Drives cost efficiencies while maintaining high-quality patient care
• Utilizes data analytics to inform decision-making and performance improvements
• Supervisory Responsibility: Yes

• 8 years of progressive leadership experience in specialty pharmacy hub services or related healthcare operations.
• Experience managing national or multi-site operations preferred.
• Pharmacist license preferred not required.
• Active pharmacist license in good standing (if applicable); multi-state licensure preferred.
• Deep understanding of specialty pharmacy workflows payer requirements and access processes.
• Strong leadership and team development capabilities.
• Proven ability to drive operational excellence and process improvement.
• Experience with specialty pharmacy accreditation standards and regulatory requirements.
• Excellent communication collaboration and stakeholder management skills.
• Data-driven mindset with experience using metrics to guide performance.
• Percentage of Travel: 0-25%
• Driving Position: No

**To perform this role will require frequently sitting and typing on a keyboard with fingers and occasionally standing walking bending climbing (stairs/ladders) kneeling crouching and stooping. The physical requirements will be the ability to push/pull and lift/carry 1-10 lbs**