Marketing Admin Supervisor
Phoenix, NM - USA
Job Summary
We Put the World on Vacation
Travel Leisure Co. is the worlds leading vacation ownership and travel membership company with a dynamic and growing portfolio of resort travel club and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.Job Description
As a Marketing Admin Supervisor for Travel Leisure co. this person will be responsible
for delivering quality support for our Sales and Marketing processes. This person not only
provides exceptional support to all guests and business partners but also ensures that same
level of service is met by their team. This person is responsible for the implementation and
adherence to operational processes and procedures protection of company assets
deployment of new initiatives and cultivating partnerships with all teams onsite. As part of
the Business Operations team this individual helps support the steps to put the world on
vacation and make memories of a lifetime!
You will be responsible to:
Deliver exceptional and consistent customer service to our guests business partners and
team
Implement new processes to improve customer service
Protect data when interacting with our guests to ensure they receive the best experience
with us
Protect and audit company assets by consistently adhering to our policies and procedures
Ensure your team is up to date on all operational procedures that govern our business
Lead and/or coordinate the training of new hires and new business initiatives
Design and execute daily weekly monthly or quarterly reporting needs while identifying
business trends
Consistently leverage your resources (your team leadership procedural guides etc.) to
provide quick support to questions as they arise and escalate appropriately to leadership
Help guide your team members to build their personal brands and demonstrate how they
can successfully leverage their resources
You will partner with:
Sales and Marketing teams
Human Resources
Resort Operations leadership
Requirements:
Proficient in Microsoft Suite
Availability to support business throughout weekends and holidays
Experience delivering outstanding customer service
Experience leading teams or influencing others preferred (not required)
How Youll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel Leisure Co. benefits include:
Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Depending on position paid time off parental leave and holidays (speak to your recruiter for additional information)
- Wish day paid time to volunteer at an approved organization of your choice
- 401k with employer match (subject to eligibility requirements including tenure - speak to your recruiter for additional information)
- Legal and identify theft plan
- Voluntary income protection benefits
- Wellness program (subject to provider availability)
- Employee Assistance Program
Where Memories Start with You
Hospitality is at the heart of all we do at Travel Leisure Co. Here youll find an inclusive environment where we deliver excellence and take time to have fun celebrate together and support one another. Were always looking ahead to whats next and how we can strengthen our business its neighboring communities and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process please email your request to including the title and location of the position for which you are applying.
Required Experience:
Manager
About Company
Wyndham Hotels & Resorts COMPANY OVERVIEW: Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experien ... View more