Marketing Coordinator

If youre the right fit youll know exactly what this job entails. Bring your passion ideas and leadership to Shamrock Roofing and Construction and be part of our success story. Apply now and lets build the future together. Come be a part of a Top 40 Roofing Contractor in the United States! Were expanding across the Midwest and South.

Shamrock Roofing is hiring a senior in-house leader to own the day-to-day execution and continuous improvement of how we grow serve customers and operate the systems behind it all. This is a highly analytical hands-on leadership role responsible for growth execution customer experience CRM systems training enablement and operational infrastructure. This position directly impacts revenue and reports into executive leadership.

You will manage internal team members remote VAs and external vendorshiring firing and optimizing based on ROI and performancewhile building scalable systems that bring clarity accountability and predictability to the business.

This is not a strategy-only role. We are looking for an operator who builds executes measures and improves.

Start Date: ASAP

This is an in office position ONLY based in Kansas City.

Responsibilities:

• Growth Execution: Drive lead flow and performance across web paid local SEO/GBP LSA Socials reputation and campaignsthen translate it into booked appointments and revenue.
• Customer Journey CX: Ensure leads are captured tracked contacted followed up and nurtured across all channels. Improve speed-to-lead close rates and customer satisfaction.
• CRM Pipeline Systems: Optimize workflows stages automations templates data hygiene dashboards and reporting. Lead future CRM evolution and integrations as we scale.
• Team Orchestration: Manage a hybrid team environmentsupporting internal staff plus remote VAs through clear SOPs training QA and accountability.
• Training Enablement: Build repeatable onboarding and training systems for customer care and marketing support roles.
• Website Tooling Oversight: Work with web developers and vendors on company websites tracking call routing forms analytics and integrations. You dont have to codebut you must be fluent enough to drive outcomes.
• Reporting That Leadership Uses: Reporting dashboards and weekly operating rhythms around lead volume contact rate appointment set rate close rate review velocity reactivation performance and ROI by market by channel rinse and repeat.

What Success Looks Like (First 90180 Days):

• Clean consistent lead tracking and pipeline visibility across all branch locations
• Faster response times and higher contact/appointment rates
• Clear SOPs for Customer Care/VA functions with QA in place
• Oversee CRM rollout throughout all branch locations across the company
• CRM stages automations and reporting tightened up (less chaos more clarity)
• Website forms and call tracking producing reliable attributionfewer ghost leads
• A predictable weekly cadence where leadership gets answers without chasing

Pay and Benefits:

• Competitive Annual Base Salary based on experience.
• Performance incentives tied to measurable outcomes (pipeline conversion booked appointments revenue impact).
• Monday-Friday 8:00am -5:00pm with an hour lunch break. Occasional light work may be required on evenings and weekends during storm season.
• Medical/Dental/Vision Benefits after 30 days of employment first of the next month.
• PTO Accrual after 30 days of employment.
• 401K after 6 months of employment

Requirements:

• 7 10 years experience in a mix of marketing analytics operations and systems leadership (home services strongly preferred)
• Senior operations growth or revenue operations leadership
• Strong CRM ownership (build optimize enforce)
• Data-driven decision maker with strong analytical instincts
• Experience managing vendors and hybrid teams
• Comfortable in fast-moving blue-collar / field-service environments (construction roofing home services strongly preferred)
• Builder mindset: sees messy or broken systems and fixes them

Disclaimer: Shamrock Roofing & Construction provides equal opportunities to all prohibiting discrimination based on race color religion sex national origin age disability sexual orientation and genetic information. As part of our onboarding process the Company conducts a comprehensive background check which includes a criminal history review and a Motor Vehicle Record (MVR) check. Offers are contingent upon the successful completion of these screenings and meeting our Companys driving standards and background criteria.