Business Analyst I Salesforce

OSTTRA

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profile Job Location:

Islamabad - Pakistan

profile Monthly Salary: Not Disclosed
Posted on: 12 hours ago
Vacancies: 1 Vacancy

Job Summary

About the Role:

Grade Level (for internal use):

08

Key Responsibilities

Salesforce Administration

  • Configure and maintain Salesforce features including users profiles roles permission sets flows validation rules and page layouts
  • Perform routine system maintenance data management data imports/exports and quality checks
  • Provide Salesforce user support troubleshooting and issue resolution

Salesforce Development

  • Develop and customize Salesforce solutions using Flows Apex (basic) Lightning Web Components (LWC) or Aura (basic)
  • Assist with integrations automation and enhancements following best practices
  • Participate in testing deployment and post-release support activities

Business Analysis & Collaboration

  • Work closely with business stakeholders to gather analyze and document requirements
  • Translate business needs into scalable Salesforce solutions
  • Support user stories functional specifications and acceptance criteria

Agile Delivery

  • Actively participate in Agile ceremonies (stand-ups sprint planning reviews retrospectives)
  • Collaborate with cross-functional teams including developers testers and business analysts
  • Contribute to continuous improvement and best practices

Required Qualifications

  • 12 years of experience working as a Salesforce Administrator and/or Developer
  • Solid understanding of Salesforce core objects data model security and automation
  • Experience with Salesforce Flows and declarative customization
  • Basic exposure to Apex and Lightning components
  • Strong analytical and problem-solving skills
  • Good communication and documentation skills
  • Ability to work effectively in a team-oriented Agile environment

Good to Have (Preferred Qualifications)

  • Salesforce Administrator Certification
  • Salesforce Platform Developer I Certification
  • Experience or training in Business Analysis or stakeholder requirement gathering
  • Familiarity with Agile/Scrum methodologies
  • Experience working on Salesforce Sales Cloud Service Cloud or custom applications

Soft Skills

  • Strong team player with a proactive mindset
  • Willingness to learn and adapt to new technologies
  • Attention to detail with a quality-focused approach
  • Ability to manage tasks and priorities effectively

Whats In It For You

Our Mission:

Advancing Essential Intelligence.

Our People:

Were more than 35000 strong worldwideso were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. Were committed to a more equitable future and to helping our customers find new sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:
Integrity Discovery Partnership


Throughout our history the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do bring a spirit of discovery to our work and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global.

Our benefits include:

  • Health & Wellness: Health care coverage designed for the mind and body.

  • Flexible Downtime: Generous time off helps keep you energized for your time on.

  • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

  • Invest in Your Future: Secure your financial future through competitive pay retirement planning a continuing education program with a company-matched student loan contribution and financial wellness programs.

  • Family Friendly Perks: Its not just about you. S&P Global has perks for your partners and little ones too with some best-in class benefits for families.

  • Beyond the Basics: From retail discounts to referral incentive awardssmall perks can make a big difference.

For more information on benefits by country visit: Hiring and Opportunity at S&P Global:

At S&P Global we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills experience and contributions. Our hiring practices emphasize fairness transparency and merit ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a domain or any other regionally based domains it is a scam and should be reported to. S&P Global never requires any candidate to pay money for job applications interviews offer letters pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines fraudulent domains and how to report suspicious activityhere.

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity color religion sex sexual orientation gender identity national origin age disability marital status military veteran status unemployment status or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability please send an email to:and your request will be forwarded to the appropriate person.

US Candidates Only:
Know Your Rights: Workplace discrimination is illegal

20 - Professional (EEO-2 Job Categories-United States of America) IFTECH203 - Entry Professional (EEO Job Group) SWP Priority Ratings - (Strategic Workforce Planning)

Required Experience:

IC

About the Role:Grade Level (for internal use):08Key ResponsibilitiesSalesforce AdministrationConfigure and maintain Salesforce features including users profiles roles permission sets flows validation rules and page layoutsPerform routine system maintenance data management data imports/exports and qu...
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Elevate your data quality to the highest standard with S&P Global Enterprise Data Management - EDM - to positively impact and influence every process, report and decision your organization needs to make.

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