Operations Intern

Founded in 2018 IndeVets is on a mission to bring balance fulfillment and joy to veterinary medicine. We have created a whole new way to practice veterinary medicine that puts vets first. We provide the freedom of relief work the stability of an associate position and a team dedicated to helping vets thrive. We unite thousands of hospitals with the nations top veterinarians to deliver what matters most in animal carehappy healthy doctors performing at their best. Officially certified as a Great Place to Work!

Position Summary:

The Operations Intern will work alongside IndeVets Operations team as a junior scheduling coordinator gaining direct experience in the day-to-day scheduling workflows that sit at the heart of IndeVets business. This intern will actively support the coordination of PSM (Personalized Shift Matching) doctor scheduling handling requests managing calendars and navigating exceptions with hands-on guidance from your experienced Operations Mentor.

Essential Responsibilities:

Assist with scheduling PSM doctors in coordination with the Operations team

Process incoming scheduling requests and confirm placements with relevant parties

Manage and maintain scheduling calendars ensuring accuracy and up-to-date records

Identify document and escalate scheduling conflicts gaps or exceptions for resolution

Learn and apply IndeVets scheduling tools workflows and communication protocols

Track exception patterns and flag recurring issues to the Ops team

Support additional operational tasks and special projects as assigned by mentor

Performs other related duties as assigned

Education:

High school diploma or equivalent requiredAND

Currently enrolled in Business Operations Management Healthcare Administration or a related program (sophomore or above) OR a recent graduate within 12 months

Experience:

Prior experience in scheduling coordination administrative or customer-facing roles preferred

Exposure to healthcare veterinary or staffing operations preferred

Experience handling exceptions escalations or time-sensitive logistics preferred

Knowledge & Skills:

Highly organized with strong attention to detail and accuracy

Clear professional communicator comfortable coordinating with multiple parties

Ability to manage competing priorities and stay calm under scheduling pressure

Proficient in Microsoft Office or Google Workspace particularly calendar tools

What You Will Gain:

Hands-on experience in a real business environment with real IndeVets workflows

1:1 mentorship from an experienced IndeVets professional throughout the program

Cross-functional collaboration with interns from three other departments via the capstone project

An AI-integrated group capstone project to showcase on your resume or portfolio

Program completion certificate and professional reference letter available upon request

Consideration for future paid roles at IndeVets based on performance

College credit arrangements: IndeVets will provide all required documentation including a signed internship agreement supervisor evaluations and hour logs. Students should confirm requirements with their institution and notify us at the time of application.

Location & Schedule Expectations:

Hybrid with 2 Days Remote and 1 Day In Office (Old City Philadelphia)

24 hours per week

Pay Expectations:

Unpaid

Start Date:

June 1

Equipment:

IndeVets will provide access to a laptop as needed

Please be aware that the only legitimate form of email correspondence and recruiting comes from an @ email address or from an IndeVets ICIMS account.If you suspect you have received fraudulent communication from someone impersonating an IndeVets employee please contactimmediately.