Senior Tech Infrastructure Program Manager, OTS Deployment

The Global OTS Deployment organization manages a complex suite of projects and programs and is responsible for strategic initiatives that cross business teams and operations groups within Amazon Fulfillment IT. Our projects deliver on the solutions that power the physical fulfillment of our customers orders. This includes management of site launches across the globe and directly supports shipping packages to millions of customers across the world.

As an Sr IT Deployment Program Manager you will lead a variety of projects with significant scope and impact supporting several different areas of the this role you will work closely with various stakeholders to deliver value to the customer meeting the scope budget and timeline of the effort. Projects will be in disparate geographic locations and require your use of communication skills to coordinate onsite and remote work with teams across the globe. You will coordinate with IT management in the development of technology products service standards and other efforts that enable operations. As a single point of contact for the project team you will be responsible for end-to-end project management.

Key job responsibilities
- Develop and manage IT projects from beginning to end including project scope timeline capacity planning resource allocation and project execution.
- Provide project management and direction to ensure the project team has a clear understanding of timelines risks escalation path and roles/responsibilities they will undertake within the project team.
- Act as an escalation point for the project team and project stakeholders.
- Maintain knowledge regarding hardware and equipment standards to ensure appropriate equipment orders are procured.
- Proactively manage change control and communicate impact in project scope identify risks & issues and devising contingency plans.
- Identify and manage project dependencies and critical paths.
- Plan and schedule project timelines and milestones.
- Track and communicate project milestones deliverables and risks.
- Provide on-site monitoring and enforcement of installation schedules and vendor quality inspect prospective and completed facilities in accordance with corporate standards and procedures and ensure proper follow-up.
- Facilitate formal turn-over with onsite team support partners and monitor deliverables until agreed upon launch/project milestone is achieved.
- Daily collaboration with internal and external stakeholders.
- Update or develop documentation on processes that are critical to successfully implementing your projects.

This role will include frequent travel within the assigned region and Internationally (up to 50%).

A day in the life
Amazon offers a full range of benefits that support you and eligible family members including domestic partners and their children. Benefits can vary by location the number of regularly scheduled hours you work length of employment and job status such as seasonal or temporary employment.

The benefits that generally apply to regular full-time employees include:
- Medical Dental and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly wed still love to hear from you!

At Amazon we value people with unique backgrounds experiences and skillsets. If youre passionate about this role and want to make an impact on a global scale please apply!

- Bachelors degree or equivalent
- Experience with project management
- Experience working with networks IT infrastructure or system integration
- Project Management Professional (PMP) or equivalent certification

- Masters degree or equivalent
- Knowledge of network design protocols and troubleshooting
- Experience using strong customer service communication and interpersonal skills
- Experience with written and verbal communication and presentation

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at TN Nashville - 141200.00 - 191100.00 USD annually
USA TX Austin - 148700.00 - 201200.00 USD annually
USA VA Arlington - 148700.00 - 201200.00 USD annually
USA WA Bellevue - 148700.00 - 201200.00 USD annually
USA WA Seattle - 148700.00 - 201200.00 USD annually