Learning and Development Manager

Manager / Learning and Development

The Learning and Development Manageris responsible foroverseeing the Payroll OperationsL&D functions. This roleis responsible forstaff planning coaching hiring training developing andprovidingdirect supervision ofday-to-dayfunctions and workload management. This role must ensuretheaccurateand dependable delivery of trainingacrossalloperationsas well asmanagecontent development and ongoing support. Partnering with peers and stakeholders across all departments is key to success in this role. The manager will uphold thecompanybrandpromoteour cultureandembracetheAuris valuesin all they do.

Job Details:

What will you be doing

• Plan andlead staff tosupport ourgreat teamculture andensure the teammeetsexpectations.

• Motivate and engage staff to work efficiently and effectively

• Mentorcoach and develop L&D staff

• Address and handle staff performance issues

• Create andexecuteL&D strategies to ensure skilldevelopmentdeepenknowledgeandimprove theperformance of our operations teams.

• Partner with other L&D leaders to ensure we are driving a progressive strategy and leveraging AI and other tools to increase speed and impact.

• Coordinating the development execution refinement and measurement of training communications and L&D KPIs.

• Ensure L&D initiatives arepositively impacting the business through data and clear results.

• Identifymethods to improve processes increaseefficiency and implement as directed

• Work with peers and stakeholders to ensure consistency is achieved throughout L & D

• Foster a cohesive relationship with operations sales business development and technology partners

• Understand the evolution of the payroll operations organization; current & future payroll initiatives

• Other tasks as assigned or requested

Qualifications/ Education Requirements:

What are the requirements

• 3years of experience in the Payroll or HCM industryin Operations oraclient-facing position

• 5yearsofexperiencein leadership

• Proven experience driving results through learning and developmentexperiences

• Demonstratesa high levelof energy and desire to achieveoptimalsuccess

• Ability to successfullyoperatein anentrepreneurially spiritedwork environment

• Creative out-of-the-box problem-solving skills

• Proven ability to move proactive initiatives forward and manage reactive deliverables simultaneously

• Strong verbal and written communication and interpersonal skills with the ability to be personable yet persistent

• Outstanding organizational and follow-up skills

• Ability to foster passion and commitment in others and to motivate teams to achieve performance metrics

• Demonstrated commitment to leadership developmentcoachingand feedback

• Bachelors Degreerequiredor equivalent years of experience in leadership

• CPP/FPC preferred

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