Administrative Assistant Surgical Coordinator

Key Responsibilities:

Scheduling & Schedule Management

• Responsible for the coordination of care for surgical and non-surgical patients
• Maintains and manages physicians calendar including office vacation/time-off on-call and surgical calendar
• Schedules patients appointments
• Schedules tests surgeries procedures consultation requests & post-op physical therapy
• Liaison with hospitals and surgery centers to schedule cases and to notify changes
• Liaison with appropriate vendors to order equipment for scheduled surgical cases
• Verifies patients insurance eligibility for the procedure
• Schedules and/or coordinates with other physicians and hospitals
• Manages/releases hospital block time at hospital(s)

Communications

• Answers telephone in accordance with office protocol
• Triages phone calls to the appropriate individual or department
• Retrieves and responds to voicemail messages in a timely manner
• Handles patient complaints
• Responds to flags in EMR system
• Responds to physician messages delivered through Patient Portal

Records Management

• Prepares correspondence (memos reports letters etc.) as directed by physicians and administration
• Ensures all diagnostic testing and required documentation including operative files are ordered scanned and sent to all parties
• Arrives surgery and enters global period dates after procedure has taken place

Qualifications

• Bachelors degree preferred; Prior healthcare experience required
• A minimum of five years of experience as an administrative assistant in a healthcare setting
• Excellent computer skills: including Microsoft Office; Electronic Medical Records
• Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail

OSG offers a pleasant professional work environment competitive wages and comprehensive benefits including generous paid time off.

Orthopaedic Specialty Group P.C. is an Equal Opportunity Employer

Required Experience:

IC