Patient Acquisition & Lead Response Specialist
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Job Location:
Manila - Philippines
Monthly Salary:
Not Disclosed
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
Patient Acquisition & Lead Response Specialist (After-Hours/Weekends)
Clinic expanding rapidlygrowing from 2 to 5 clinics by Juneand we are looking for a high-energy closer-style Patient Acquisition Specialist to join our team. This is a critical role designed to plug our urgent after-hours lead response gap. We are losing revenue in a competitive market by missing leads after 5 p.m. and we need you to ensure every potential patient is called qualified and scheduled immediately.
This is our first offshore hire and for the right candidate there is a significant opportunity to grow and potentially lead a larger team as we scale.
Core Objectives
Instant Response: Monitor GoHighLevel (GHL) and respond to inbound leads within minutes.
Conversion: Move leads from an initial inquiry to a confirmed in-person consultation through aggressive and empathetic phone outreach.
CRM Integrity: Maintain 100% data accuracy in the CRM to ensure a seamless handoff to weekday clinic staff.
Key Responsibilities
Phone Outreach: Conduct high-volume outbound calls to qualify patients and overcome objections.
Lead Management: Categorize and manage leads within GoHighLevel ensuring no lead falls through the cracks.
Scheduling: Book and confirm in-person consultations for multiple clinic locations.
Reporting: Track and report on key KPIs specifically lead-to-consultation conversion rates.
Data Cleanup: Update patient records and ensure all notes are clean and actionable for the on-site team.
Requirements
Experience: Prior experience in Healthcare or Dental environments is mandatory. You must be familiar with medical terminology and HIPAA guidelines.
Communication: Exceptional spoken English with a neutral/minimal accent is critical for this role.
Mindset: You are a closer. You arent just providing support; you are driving revenue.
Tech Savvy: Proficient in GoHighLevel (GHL) or similar CRM/Sales automation platforms.
Availability: Must be able to work after-hours (5 p.m. 10 p.m. ET) and weekends.
Compensation & Details
Budget: $1100 $1800 monthly (depending on experience).
Location: Remote / Offshore.
Type: Full-time.
Why Join Us
You will be the first hire in a department that is expected to triple in size this year. If you thrive in fast-paced environments where your performance is directly tied to business growth we want to talk to you.
