Learning & Development Lead – Functional and Technical Enablement | PH | Ortigas
Job Location:
Monthly Salary:
Experience Required:
Posted on:
3 hours ago
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Vacancies:
1 Vacancy
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Job Summary
Set-up and Location: ONSITE - Ortigas Pasig
Work Schedule: 6:00 AM - 3:00 PM Philippine Time
Employment Type: Full-time
Ready to help teams perform at their best
Great training doesnt sit in a slide deck. It shows up in how people work solve problems and deliver results every day.
As our Learning & Development Specialist Functional Skills & Operations Training youll help build the practical skills that keep our teams performing at a high level. Youll work closely with department leaders across Sales Customer Support Operations and other business functions to identify skill gaps develop targeted learning solutions and deliver training that creates immediate impact.
This is a highly hands-on role for someone who enjoys building practical learning resources simplifying complex systems and helping people become confident in the tools and processes they use every day.
Youll create role-specific training materials facilitate operational training sessions support the rollout of our learning platform and continuously improve learning resources based on business needs and performance outcomes.
The best people in this role are builders and problem-solvers. They move quickly learn new systems fast and create learning solutions that help teams work smarter faster and more effectively.
What Youll Do
Youll be the kind of person who:
- Functional Content Creation: Partner with department leads to script build and maintain role-specific training modules system guides and quick-reference toolkits.
- Practical Delivery: Facilitate hands-on system walkthroughs process training and operational skills workshops to get teams up to speed quickly.
- Agile Resource Development: Create micro learning assets and bite-sized digital guides that support employees directly in their daily workflows.
- Tech Implementation Support: Assist in configuring our new learning platform to map functional skills manage course assignments and track departmental completion rates.
- Progress Tracking: Monitor completion rates and basic performance metrics to ensure training initiatives are meeting departmental targets.
Requirements
What You Bring
Were looking for someone with:
- 35 years of experience in L&D Functional Training (e.g. Sales or Support training) or an operational role with heavy onboarding/coaching responsibilities.
- Agile Content Creation: Experience creating clean clear and practical training content (presentations microlearning guides or video walkthroughs).
- Systems Thinker: Quick to learn new software internal systems and workflows with the ability to break them down and teach them to others simply.
- Action-Oriented: A "doer" mindsetcomfortable working in a fast-paced environment where training needs change rapidly.
Benefits
Why Youll Love Working Here
- HMO Dental and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents)
- Paid Leaves: Birthday Vacation Medical and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary)
- Employee Engagement Activities: Year-End Party Family Day Team Building and more!
Lets Talk
If youre thinking this sounds like meit probably is. Click apply. We cant wait to meet you.
Required Skills:
What You Bring Were looking for someone with: 35 years of experience in L&D Functional Training (e.g. Sales or Support training) or an operational role with heavy onboarding/coaching responsibilities. Agile Content Creation: Experience creating clean clear and practical training content (presentations microlearning guides or video walkthroughs). Systems Thinker: Quick to learn new software internal systems and workflows with the ability to break them down and teach them to others simply. Action-Oriented: A doer mindsetcomfortable working in a fast-paced environment where training needs change rapidly.
