Senior Account Manager

Location:Woodstock Cape Town
Work model: Hybrid (4 days in-office 1 day at home)
Salary:R35 000 - R40 000 CTC (slightly flexible depending on experience)

• One of South Africas top independent multi-award-winning agencies recognised both locally and internationally
• Over 20 years in the game and in a genuinely great space creatively and commercially
• High-performing team of good kind people with no egos and a real idea meritocracy
• Strong respect for work-life balance
• 18 days leave performance bonus

About our client...

A leading independent fully integrated agency based in Johannesburg is looking for a Senior Account Manager to join their Cape Town team. With over two decades of experience multiple local and international awards and a reputation for doing great work with great people this is a rare opportunity to step into a senior role at an agency that genuinely walks the talk creatively culturally and commercially.

What the job involves...

• Leading day-to-day management of key client accounts
• Building trusted relationships with senior client stakeholders
• Translating client briefs into clear internal direction across strategy creative and production
• Overseeing project delivery timelines and budgets in collaboration with internal teams
• Ensuring work is delivered to a high standard and aligned to client expectations
• Identifying opportunities for organic growth within existing accounts
• Maintaining strong operational discipline across workflows reporting and communication

What you need to be considered...

• Proven experience in an account management role within an agency environment
• Strong experience working on financial services clients (banking insurance or related sectors)
• Demonstrated ability to manage multiple projects and stakeholders simultaneously
• Strong commercial awareness with a solid understanding of scope hours and profitability
• Highly organised with excellent attention to detail (yes that means a typo-free CV)
• Confident communicator able to engage at both operational and senior levels
• Calm under pressure with strong problem-solving ability
• Proactive and solutions-oriented

Bonus points if you...

• Have familiarity with the South African financial services landscape
• Are proficient in Afrikaans (beneficial for certain client contexts)