Business Analyst

The Business Analyst will play a critical role in managing and optimizing data and business processes across key enterprise systems. This position assists in loading and reporting customer data files into to ensure accurate and timely information for business operations. Additionally the Business Analyst will assist in developing documenting and improving business processes related to ERP systems supporting the organizations transition from Microsoft Dynamics to SAP. The role requires strong analytical skills attention to detail and the ability to collaborate with cross-functional teams to align technology solutions with business objectives.

PRIMARY DUTIES AND RESPONSIBILITIES

• Load validate and maintain customer data in
  • Manage recurring file uploads perform data hygiene (deduplication normalization) and ensure adherence to data governance and security standards.
• Develop and deliver Salesforce reports and dashboards.
  • Build actionable analytics for Sales Customer Success and Operations; monitor data quality completeness and timeliness.
• Design document and optimize ERP business processes.
  • Map current-state (Microsoft Dynamics) processes and define future-state (SAP) workflows controls and handoffs across Order-to-Cash Procure-to-Pay and Record-to-Report.
• Participate in transitioning activities from Microsoft Dynamics to SAP
  • Coordinate requirements data migration rules functional testing (SIT/UAT) cutover readiness and post-go-live stabilization in partnership with IT and functional owners.
• Create and maintain high-quality process and system documentation.
  • Produce SOPs swimlane diagrams data dictionaries and change logs; ensure version control and accessibility in central repositories.
• Partner with cross-functional teams to align technology with business goals
  • Collaborate with Sales Operations Finance and IT to translate business needs into clear requirements user stories and acceptance criteria.
• Enable users through training and support
  • Develop training materials conduct workshops and provide Tier-1/Tier-2 support for Salesforce data processes and new SAP workflows.

EDUCATION/EXPERIENCE

• Bachelors degree in Business Administration Information Systems Computer Science or a related field.
• Minimum 2 years of experience in sales business marketing or financial analysis.
• Coursework or certifications in Salesforce Administration ERP systems (SAP Microsoft Dynamics) or Business Process Management is preferred.
• Additional certifications such as Certified Business Analysis Professional (CBAP) or Salesforce Certified Administrator are a plus.

SKILLS/ABILITIES

• Data Management & Analysis
  • Ability to handle large datasets ensure data integrity and generate actionable insights using tools like Salesforce reports and Excel.
• ERP Systems Expertise
  • Familiarity with ERP platforms (Microsoft Dynamics and SAP) including process mapping configuration understanding and transition support.
• Business Process Documentation
  • Strong skills in creating clear detailed process flows SOPs and technical documentation for cross-functional teams.
• Communication & Collaboration
  • Excellent verbal and written communication skills to work effectively with stakeholders across Sales Operations Finance and IT.

What We Offer:

• Competitive salary.
• Comprehensive benefits package.
• Opportunities for professional growth and development.
• Supportive and collaborative work environment.

Starting at approximately $62000.00 USD with opportunity for increase based on qualifications and experience. Total rewards include comprehensive benefits bonus eligibility and professional development support.

Septodont is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace free from discrimination on the basis of race color religion sex (including pregnancy gender identity and sexual orientation) national origin age disability genetic information or any other characteristic protected by law and providing equal opportunities in all aspects of employment. We encourage all qualified individuals to apply and join us in building a culture of equity and respect. If you need to inquire about an accommodation or need assistance with completing the application process please email .