Business Analyst

Eurofins is seeking a Business Analyst to bridge laboratory operations and product delivery for the North America Food and Environmental Testing markets with a primary focus on our in-house Chromatography Data System (CDS) supporting GC LC ICP and MS workflows. You will translate laboratory and business needs into clear prioritized requirements; standardize and optimize workflows; and enable data-driven decisions that improve quality speed cost and data integrity.

You will partner with lab leadership quality product engineering finance and commercial stakeholders to deliver features that streamline instrument data capture processing QC technical review reporting and audit readiness across the region.

Position will require 10-20% travel to assigned laboratories and stakeholder sites. 

Key Responsibilities: 

Strategy & Operational Analysis

• Assess the North America Food & Environmental Testing markets regulatory expectations and operational data to identify opportunities for efficiency quality and revenue growth.
• Support pricing segmentation demand modeling and forecasting to influence roadmap and investment priorities.
• Recommend improvements to enhance turnaround time (TAT) analytical consistency data reliability and compliance readiness.

Product / Requirements Ownership (CDS)

• Serve as the primary liaison between laboratory stakeholders and Product Development.
• Elicit document and refine Business Requirements User Stories/Requirements and acceptance criteria (including performance auditability usability and data integrity).
• Maintain and update BRD URD and BPMN documentation; translate requirements into functional designs and support backlog refinement and release scoping.
• Lead User Acceptance Testing (UAT) coordinate business sign-off and manage change management for new features and workflow updates.

Cross-Functional Business Support

• Collaborate with NA lab directors quality leaders technical SMEs and product/engineering to harmonize chromatography data workflows across sites.
• Facilitate SME workshops to validate assumptions simplify processes and drive cross-site alignment.
• Build strong cross-functional relationships across Operations Quality R&D IT Product Commercial and Finance.

Process Optimization & Compliance Alignment

• Map current vs. future state workflows; identify gaps risks and compliance needs across Food & Environmental testing laboratories in North America.
• Ensure alignment with Eurofins Quality System (SOPs work instructions and methods); support audit preparation nonconformity resolution and CAPA execution.
• Ensure all workflows requirements and software features comply with both markets frameworks including but not limited to:
  • Food Testing: FSMA (Food Safety Modernization Act) FSMA LAAF (Laboratory Accreditation for Analyses of Foods) USDA food safety programs and ISO/IEC 17025.
  • Environmental Testing: ISO/IEC 17025 TNI/NELAP and U.S. EPA regulatory programs and methods.
• Track post-deployment improvements and quantify compliance quality and efficiency outcomes.

Data Reporting & Financial Insight

• Build dashboards and KPIs (e.g. method performance QC metrics error rates throughput adoption/usage).
• Support budgeting forecasting and business/operational reviews with clear actionable insights.
• Validate product requirements with laboratory performance data; quantify technical and financial impact.

Qualifications :

Basic Minimum Qualifications: 

• Bachelors degree in Business Science Engineering IT or related field.
• 3 years as a Business Analyst or Product Owner/Analyst in laboratory scientific or software environments.
• Demonstrated experience writing user stories acceptance criteria and functional documentation in Agile/Scrum (e.g. Jira/Confluence).
• Strong analytical skills; Excel proficiency (SQL/BI tools preferred).
• Familiarity with laboratory informatics such as LIMS (Laboratory Information Management System) and CDS (Chromatography Data System).
• Excellent communication and facilitation skills across cross-functional teams.
• Authorization to work in the U.S. or Canada without restriction.
• Working knowledge of North American Food & Environmental compliance frameworks including: FSMA FSMA LAAF USDA ISO/IEC 17025 TNI/NELAP and U.S. EPA.

Preferred Qualifications

• Experience in food and/or environmental laboratory operations chromatography data workflows or regulated scientific environments.
• Experience building BPMN process models and drafting functional specifications.
• Exposure to LIMS/CDS and scientific data management; understanding of instrument data capture and processing.

Additional Information :

Position Hours are Full-Time Monday- Friday 8 AM- 4 PM 

Pay range: starting at $75000 per year but will be based on experience of the candidate. 

As a Eurofins employee you will become part of a company that has received national recognition as a great place to work.  We offer excellent full-time benefits including comprehensive medical coverage life and disability insurance 401(k) with company match paid holidays paid time off and dental and vision options.

Eurofins Environment Testing (USA) provides a compensation range for informational purposes the actual base salary may vary based upon but not limited to relevant experience and skill set base salary of internal peers business sector and geographic location.

To learn more about Eurofins please explore our website .

We support your development! Do you feel you dont match 100% of the requirements Dont hesitate to apply anyway! Eurofins companies are committed to supporting your career development.

We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression race nationality age religion sexual orientation disability and everything else that makes employees of Eurofins companies unique.

Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025 through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal!

Find out more in our career page: USA Environment Testing is a Disabled and Veteran Equal Employment Opportunity employer.

Remote Work :

No

Employment Type :

Full-time