Manager of Disability Services and Workplace Accommodations

Washington and Lee University actively promotes a dynamic and welcoming environment that allows students and employees of multiple backgrounds and perspectives to learn work and thrive together. Successful candidates will contribute to that environment and exhibit potential for excellence in their areas of expertise.

Learn more about what makes Washington and Lee University a great place to work and live at .

Essential Functions:

• Administers all university leave programs including FMLA disability and parental leave while ensuring accuracy and consistency.

• Maintains full compliance with federal and state laws (including FMLA PWFA PUMP Act and Virginia Human Rights Act) keeping documentation audit-ready and processes aligned with regulatory requirements.

• Monitors legislative changes and recommends policy or process updates to sustain compliance and improve employee experience.

• Serves as the primary point of contact for employees needing leave or accommodations providing clear empathetic and confidential guidance.

• Manages end-to-end leave cases including intake documentation tracking coordination with managers and interaction with third-party administrators.

• Leads the interactive accommodation process assessing needs identifying reasonable accommodations and ensuring effective implementation and follow-up.

• Coordinates with employees managers and healthcare providers to develop appropriate plans for the employees return from leave. Oversees related accommodation requests upon return from leave as appropriate.

• Oversees parental leave and pregnancy-related support including lactation accommodations. Maintains nursing parent rooms on campus and ensures access to supplies such as refrigerators blinds and signage.

• Develops and delivers training and resources for managers and employees on leave accommodations and related policies.

• Contributes to team projects and support departmental priorities in a collaborative environment.

• Other related duties as assigned.

Minimum Qualifications:

• Bachelors degree in a related field with advanced degree or J.D. preferred. 35 years of relevant experience or an equivalent combination of education and experience providing a similar skillset.

• Demonstrated ability to manage complex sensitive situations with sound judgment empathy and discretion.

• Strong organizational skills with the ability to own multiple priorities and follow through with accuracy and accountability.

• Excellent interpersonal and communication skills (written and verbal).

• Proficiency in Microsoft Word and Excel; experience with HRIS systems (Workday preferred).

• Working knowledge of HR practices; experience with leave management and employment law strongly preferred.

Application Instructions

Review of applications will begin immediately and continue until the position is filled. Required materials include:

• Cover letter

• Resume

• Names and contact information for three professional references

Application instructions for internal and external candidates can be found at Safety and Welfare Responsibilities:

• This position is designated as a Campus Security Authority (CSA) in accordance with the Clery Act. This position is required to report Clery qualifying crimes to the Department of Public Safety and complete annual training about your reporting responsibilities under the law.

Position Type: