Senior Collections Specialist

Position Title:SeniorCollections Specialist

Contract:Full-time Independent Contractor

PostingJurisdictions:To support US Eastern Time working hours

Our Firm:

Sterlington PLLC is a full-service law firm focusing on complexcorporate litigation executive compensation and private wealth matters. As a firm we focus on theeconomicas well as the legal aspects of our matters.
Among other strengths Sterlington is the ultimate law firm for founders senior executives and UHNWIs as well as their related businesses.

Learn more at: Opportunity

This role is a great fit for someone who enjoys owning thecollectionsprocess and making a direct impact on cash flow. As a Collections Specialistyoullbe the primary point of contact for customers on outstanding balances working proactively and professionally to resolve issues and closely with internal teams to address billing questions keep accountsaccurate and improvecollectionsprocesses over hands-on visible role where persistence communication and attention to detail truly matter.

WhatYoullDo:

• Own collections endtoend for assigned client accounts following up on overdue invoices by phone and email

• Make outbound collections calls (this is not an emailonly role) and handle payment conversations professionally

• Negotiate payment plans when needed and document commitments with clear followup

• Monitor AR aging and proactively flag collection risks before balances escalate

• Resolve billing questions and disputes by working closely with billing accounting sales and client services

• Apply and reconcile payments credits and adjustments accurately

• Maintain clear wellorganized records of all collection activity and client communications

• Support monthend close by keeping AR balancesaccurateand up to date

• Take full ownership of the AR aging reportupdatingand analyzing it weekly

• Produce and share a weekly collections priority list for the team

• Track payment promises and flag broken commitments for escalation

• Prepare weekly collections updates that feed directly into cashflow forecasting

• Analyze client payment behavior (daystopay trends early warning signals)

• Monitor AR concentration risk across clients and partner books

• Prepare databacked writeoff and reserve recommendations

• Serve as the main point of contact for partnerlevel collections escalations following firm guidelines

• Own andmaintainthe Collections Playbook and suggest improvements over time

• Provide feedback to billing on recurring invoice issues and rejection patterns

• Track client retainer balances and flag low retainers ahead of billing cycles

• Validate payment application by crosschecking bank activity aging and client confirmations

WhatWereLookingFor:

• 5 years of experience in collections accounts receivable or a related finance role

• Strong communicationskills(English C2 ornear-native/native)andthe ability to handle difficult payment conversations professionally

• Detailoriented organized and comfortable managing multiple accounts at once

• Solid understanding of AR processes invoicing and payment applications

• Experience using accounting or ERP systems

• Proficiencyin Excel and basic financial reporting

• Reliable persistent and accountablesomeone who follows through and gets results

• Comfortable usingAIenabledtools automation or technology to improve collections workflows reporting accuracy andfollowupefficiency

At Sterlington we believe that world-class talent has no boundaries. We are committed to fostering a diverse and inclusive environment where unique perspectives are valued and every individual has the opportunity to thrive. We encourage all qualified candidates to apply.