Senior Systems Analyst, Production Support

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Work at CBC/Radio-Canada

At CBC/Radio-Canada we create content that informs entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values which include creativity integrity inclusiveness and relevance.

Do you think you have the ability and drive to keep up with this exciting ever-changing industry Whether it be in front of the camera on air online or behind the scenes you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

Unposting Date:

This position will not be filled until consideration has been made by the CBC/Radio-Canada / APS Workforce Adjustment Committee.

This is a 100% on-site position with the possibility of travel to remote locations. A full Class 5 drivers licence is required.

Your Role

The Senior Systems Analyst manages and supports server-based systems and processes within CBC/Radio-Canadas media production ecosystem.

Responsibilities

• Deploy maintain and support physical and virtual server-based systems and processes.

• Provide leadership planning and coordination of projects to effectively manage system upgrades and maintenance following formal methodologies and change management processes.

• Provide escalation-level support to frontline teams and coordinate the work of technical staff.

• Support train and mentor junior staff and colleagues.

• Troubleshoot and resolve moderate to highly complex issues within tightly integrated systems supporting critical applications.

• Participate in an off-hours on-call rotation to provide 24/7 support.

• Develop and implement maintenance procedures monitor system health gather statistics and troubleshoot errors and alarms.

• Analyze technical issues and provide feedback to senior management and production partners.

• Develop operational procedures and standards for new systems.

• Define coordinate and execute testing procedures to validate and improve system functionality.

• Document issues and solutions to support knowledge sharing and future troubleshooting.

• Implement best practices for scalability supportability maintainability and performance.

• Configure systems to meet uninterrupted 24/7 operational requirements.

• Analyze requirements evaluate hardware/software and recommend upgrades and acquisitions.

• Liaise with vendors to ensure successful integration and implementation.

• Plan and implement system configurations including security networking access control and capacity requirements.

• Maintain and update automated control room systems (e.g. Ross Overdrive VizRT MOSS/iNews protocol).

Knowledge Skills and Abilities

• Strong knowledge of hardware/software configurations security performance and utilization.

• Familiarity with distributed computing environments and high-availability clusters.

• Ability to write scripts using supported platform tools.

• Advanced knowledge of scripting/programming languages: Bash Perl PHP SQL PowerShell with working knowledge of HTML and XML.

• Solid understanding of video/audio systems codecs and cloud publishing.

• Strong troubleshooting and analytical skills.

• Knowledge of backup/recovery procedures and system efficiency methodologies.

• Solid understanding of networking technologies protocols and security.

• Familiarity with project and change management methodologies (asset).

• Strong communication and time management skills.

Specialized Experience

• Configure and maintain LAWO VSM (Virtual Studio Manager) for ST 2110 IP media environments.

• Develop VSM logic (gadgets gates storage groups) for automated workflows.

• Integrate LAWO hardware (Power Core On-Air Designer theWall).

• Integrate third-party systems (Sony Grass Valley Evertz).

• Configure and program RTS Adam Intercom systems.

• Manage Avid Interplay Airspeeds and Nexis storage.

Education and Experience

• Degree or diploma in Computer Science IT Broadcast Production or related field.

• Minimum 5 years of relevant experience in broadcast or IT environments.

• Experience with Linux and Windows server environments.

• Certifications such as CompTIA CCNA CISSP PMP are assets.

• Experience with storage systems and file-based workflows is an asset.

• Broadcast (TV/Radio) knowledge is an asset.

• Cloud architecture experience is an asset.

Candidates may be subject to skills and knowledge testing.

We thank all applicants for their interest but only candidates selected for an interview will be contacted.

As part of our recruitment process candidates who advance to the next

step will be asked to complete a background check. This includes:

• A mandatory Criminal record check.

• Other background checks may be conducted based on the operational requirements of the position.

CBC/Radio-Canada is committed to being a leader in reflecting our countrys diversity. Thats because we can only create and tell the stories that connect Canadians by having a workforce that mirrors the ever-changing makeup of our country. Thats why we as an employer value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued but also extend to and pervade all the services we provide as Canadas public broadcaster. For more information visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process please inform us as soon as possible by sending an e-mail to .

You are invited to consult and familiarize yourself with our Code of Conduct which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of the event that you become an employee it will be important to inform us as quickly as possible of any situation that because of your hiring constitutes or could appear to constitute a conflict of interest.

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